Customer Success Manager
vor 3 Wochen
Customer Success Manager – Data Centre Development & Construction Location: Frankfurt, Germany Department: Development & Construction Salary : Up to €90,000 + Bonus Contract Type: Permanent The Company Our client is a global leader in hyperscale data centre development and operations, providing flexible, efficient, and resilient infrastructure solutions for some of the world’s largest technology and enterprise clients. With cutting-edge facilities across Europe, North America, South America, and Asia, the company is expanding its operations in Frankfurt and seeking an experienced Customer Manager to join its Development & Construction team. This is an excellent opportunity to join a fast-growing organization at the forefront of the digital infrastructure industry. The Role The Customer Success Manager will be responsible for managing and supporting tenant relationships during all phases of the data centre lifecycle, including construction, commissioning, fit-out, and live operations. This role involves close collaboration with internal engineering, construction, and operations teams to ensure customer requirements are clearly understood, accurately implemented, and delivered to the highest standards of quality and performance. Key Responsibilities Act as the primary point of contact for tenants throughout all stages of delivery and operations. Support tenant onboarding by gathering and integrating technical requirements into project delivery plans. Manage tenant communications regarding planned works, schedules, and potential impacts. Oversee change control and permitting processes, ensuring compliance and clear communication. Coordinate between construction and operations teams to ensure a smooth transition from build to live operations. Maintain quality, safety, and reporting standards, providing documentation and post-work updates This role is based from our clients Frankfurt office, 5 days per week (Office Based NOT Hybrid or Home Base) Candidate Profile Minimum 5 years’ experience in a customer-facing project management role within data centres, critical infrastructure, or large-scale construction. Strong technical understanding of MEP and CSA systems, risk management, and planned works processes (RAMS, change control). Fluent in English and German (both written and spoken). Degree in Engineering, Construction, or a related field; PMP or LEED AP certification is advantageous. Excellent communication, coordination, and problem-solving skills; detail-oriented, proactive, and customer-focused. What’s on Offer Competitive salary up to €90,000 per annum (Subject to experience) plus company Bonus Opportunity to join a leading global organization at the forefront of data centre development. Exposure to major international projects and high-profile clients. Collaborative, inclusive environment with clear career development opportunities. If you are an experienced Customer Success Manager, Operation Manager or a Project Manager with a passion for delivering outstanding client service within the data centre or construction industry, we’d love to hear from you. Apply today or contact our Specialist Data Centre Recruitment Team for a confidential discussion.
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Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland vialytics Vollzeit 40.000 € - 60.000 € pro JahrCustomer Success Manager (m/w/d) SaaS KI-Produkt | Raum MitteldeutschlandDeine Mission bei vialytics "Das muss doch besser gehen" zur Realität machen Fühlst du dich manchmal hilflos, wenn du über marode Straßen holperst und insgeheim denkst: "Das muss doch besser gehen?" Und genau dafür brauchen wir dich als Customer Success Manager (m/w/d) Hilf...
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Customer Success Manager
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Senior Customer Success Manager
vor 1 Woche
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Technischer Customer Success Manager
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Customer Success Manager
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Customer Success Manager
vor 1 Woche
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Customer Success Manager
vor 2 Wochen
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Frankfurt am Main, Deutschland Kore.ai, Inc. VollzeitKore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over **150 Fortune 2000 companies** from banking, insurance, healthcare, telecom, retail,...
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Customer Success Account Mgmt Ic4
vor 2 Wochen
Frankfurt am Main, Deutschland Microsoft VollzeitOverview: As a Customer Success Account Manager, you are the primary customer facing role responsible for customer success through the management of program deliveries and strong customer relationships. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud technologies. Join our team and be one who...
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Customer Success Executive
vor 1 Woche
Frankfurt am Main, Deutschland Cisco Systems Vollzeit**Who You’ll Work With** The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team to aid the customers in achieving their goals. With Cisco’s transformation to...
