Field Application Engineer, DACH
vor 3 Wochen
Company Overview Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries . The company's product portfolio includes advanced lithium iron phosphate (LiFePO₄) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters. Learn more at . Role Summary As a Field Service Engineer at Pylontech, you will be instrumental in ensuring the successful deployment, operation, and maintenance of our cutting-edge BESS and inverter technologies. Your expertise will directly contribute to the seamless integration of our solutions, enhancing customer satisfaction and supporting the global transition to sustainable energy. Key Responsibilities On-Site Technical Support: Lead the installation, commissioning, and maintenance of Pylontech's BESS and inverter systems, ensuring optimal performance and reliability. Troubleshooting & Diagnostics: Identify and resolve technical issues promptly, leveraging your in-depth knowledge of energy storage technologies. Customer Engagement: Serve as the primary on-site liaison, providing training and support to customers, and ensuring their needs are met effectively. Service Solutions: Conduct site acceptance tests, perform repairs and upgrades, and maintain comprehensive service documentation. Continuous Improvement: Collect and report customer feedback to inform product enhancements and service strategies. Qualifications & Skills Educational Background: Degree or certification in Electrical or Mechanical Engineering, or a related field. Industry Experience: Proven experience in the PV inverter and energy storage system industry, with a strong understanding of BESS technologies. Technical Expertise: Hands-on experience with inverter systems and BESS, including troubleshooting and system integration. Customer Focus: Excellent communication and interpersonal skills, with a customer-centric approach. Language Proficiency: Fluency in English and German; proficiency in additional European languages is advantageous. Travel & Licensing: Willingness to travel frequently; possession of a valid driving license. Why Join Pylontech? Innovative Technology: Work with state-of-the-art energy storage solutions, including the FORCE-H and FORCE-L series, known for their high cycle stability and modular design. Global Impact: Contribute to a company with a significant global presence and a commitment to sustainable energy solutions. Professional Growth: Opportunities for continuous learning and development in a dynamic and evolving industry. Collaborative Environment: Be part of a team that values innovation, quality, and customer satisfaction. If you're passionate about renewable energy and have the technical expertise to support cutting-edge energy storage solutions, Pylontech offers an exciting opportunity to advance your career while making a meaningful impact on the future of energy.
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