Engineer as Process Analyst

vor 3 Wochen

Heidenheim an der Brenz, Baden-Württemberg, Deutschland Paul Hartmann Vollzeit
Engineer as Process Analyst - Sales, Order Processing (f/m/d)

You will join the Business Transformation - Process Management Team, focusing on the end-to-end customer experience from Marketing & Sales through Order Processing & Customer Service, including Bonus Management and Pricing.

As a Business Process Analyst for Sales & Marketing, you manage dedicated activities/projects and act as a process expert. You actively engage with operational units globally to support them in becoming a leaner organization. You serve as the in-house business process analyst, fostering process excellence throughout the end-to-end customer experience with unique expertise in Marketing & Sales.
* You develop an overarching understanding of all interdependencies within the end-to-end customer experience, including the process areas around Marketing, Sales, Order Processing, and Customer Service.
* You lead the collaboration with various functions to identify potential new ideas, inefficiencies, and opportunities for improvement in the data-tools-process triangle.
* You collect business requirements and translate them into functional specifications for our global implementation of SAP S/4 HANA and related systems.
* You participate in industry expert groups and forums to transfer outside-in innovations into PAUL HARTMANN Group and identify industry standards for adoption.
* You have deep and hands-on experience in various functions and processes.
* Ideally you have skills and experience in data analytics and programming languages such as Python or R, or advanced experience using SAP SAC or Microsoft Power BI.
* SAP ERP, BW) is a plus.
* Profound professional experience in operational units/process organizations in a comparable environment with a focus on Marketing & Sales is a plus.
* Deep experience in LEAN and LEAN methods; Six Sigma certification is a plus.
* Extensive hands-on experience in project management and successful Change Management is a plus.
* Fluent in English and German is expected.

Benefits:

* Attractive ways of combining work and family life, e.g. childcare subsidy
* 30 days paid leave per year, plus special leave for exceptional life events as well as vacation pay and special annual payment according to collective agreement
* Company pension plan with attractive employer contribution incl. Various health and fitness offers, e.g. skin cancer screenings, online courses for mental health, massage offers, yoga during lunch break etc.
* Job Bike Leasing
* Attractive discounts on e.g. travel, fashion and technology via our corporate benefits platform

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