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Quality Manager Sales

vor 3 Monaten


Frankfurt am Main, Deutschland ING Deutschland Vollzeit

Quality Manager Sales (m/f/d) in Frankfurt

We are looking for a Quality Manager Sales to join our team in Frankfurt. If you are passionate about ensuring top-notch customer service and improving sales processes, then this role is for you.

Your responsibilities include:
  • Developing quality routines for Direct Sales employees
  • Conducting regular quality checks to enhance customer experience
  • Optimizing sales processes in collaboration with the sales functions
  • Providing coaching and support to colleagues in implementing improvement measures
  • Maintaining accurate documentation of guidelines and processes
  • Assessing the impact of internal policies on sales processes
Your profile:
  • Degree in Business Administration or similar
  • Several years of experience in quality management in banking, sales, or fintech/start-up environments
  • Proficient in IT systems and regulatory compliance
  • Strong analytical and communication skills
  • Fluent in German and English
Benefits:
  • Company pension plan, free transportation ticket, bike leasing
  • Hybrid working model
  • Flexible working hours, sabbatical opportunities
  • Budgets for personal development and health

If you are ready to make a difference and be part of a diverse and inclusive team, then apply now by submitting your resume online. No cover letter required.