Customer Support Manager:in

vor 2 Wochen


Wertheim, Deutschland GÜMA Services GmbH Vollzeit
Als stark wachsendes und kreatives Unternehmen gehören wir mit unseren Standorten in Mannheim und Wertheim zu den führenden Einzelhändlern der Reisemobil- und Wohnwagenbranche in Deutschland. p>

Servicekoordinator (m/w/d) im Caravaning Kundendienst
Standort: Wertheim

Deine Aufgaben als Servicekoordinator:

  • Umfassende Betreuung unserer Kunden
  • Führen von professionellen und vertrauensvollen Kundengesprächen, um individuelle Lösungen zu finden
  • Koordination von Terminen und sorgfältige Auftragsvorbereitung für unsere Werkstatt
  • Unterstützung unserer technischen Hotline und erster Ansprechpartner für Kundenfragen
  • Eigenständige Annahme und Abwicklung von Serviceaufträgen in enger Zusammenarbeit mit den Serviceberatern
  • Erstellung und Bearbeitung von Rechnungen
  • Beratung der Kunden zu Preisen und Wartungsarbeiten
  • Pflege der Stammdaten und Servicehistorien, damit alles reibungslos läuft
Das bringst Du mit:

  • Abgeschlossene technische oder kaufmännische Ausbildung
  • Erfahrung im direkten Kundenkontakt und eine ausgeprägte Serviceorientierung
  • Schnelle Auffassungsgabe und Organisationstalent
  • Sicheres Auftreten und ausgezeichnete Kommunikationsfähigkeiten, sowohl schriftlich als auch mündlich
  • Teamgeist, Zuverlässigkeit und Freude an der Arbeit
  • Gute PC-Kenntnisse und sicherer Umgang mit gängigen Office-Anwendungen
  • Begeisterung für die Caravaning-Branche ist von Vorteil, aber kein Muss
Das bieten wir Dir:

  • Unbefristeter Arbeitsvertrag für langfristige Sicherheit
  • Betriebliche Altersvorsorge zur Absicherung Deiner Zukunft
  • Möglichkeiten zur persönlichen Weiterentwicklung und Aufstiegschancen
  • 30 Tage Erholungsurlaub pro Jahr
  • Zusammenhängender Urlaub von bis zu 3 Wochen möglich
  • Direkte Autobahnanbindung
  • Heiligabend und Silvester jeweils ein halber Tag geschenkt
  • Vermögenswirksame Leistungen und betriebliche Altersvorsorge
  • Kostenlose Getränke am Arbeitsplatz
  • Arbeitskleidung wird gestellt
  • Mitarbeiterrabatte und attraktive Corporate Benefits bei namhaften Marken
Bewerbung:

Sende Deine Bewerbung an: bewerbung AT guemaworld.br/>
Vielfalt und Inklusion: Bei GÜMA legen wir großen Wert auf ein respektvolles und inklusives Arbeitsumfeld, in dem Vielfalt nicht nur anerkannt, sondern aktiv gefördert wird. Unabhängig von Geschlecht, ethnischer Herkunft, Hautfarbe, Religion, sexueller Orientierung, Nationalität oder einer möglichen Behinderung - bei uns ist jede Bewerbung herzlich willkommen.



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