Operations Project Engineer

vor 3 Wochen

Freiburg im Breisgau, Deutschland eschbach GmbH Vollzeit
Senior Operations Engineer für Webanwendungen (m/w/d)
Permanent employee, Full-time Bad Säckingen, Deutschland, Düsseldorf, Deutschland
Read job description in: German DE
English
Wir suchen dich als
technisch versierte Person für unser Customer Solutions Team in Düsseldorf/Bad Säckingen (beide Standorte möglich) mit Möglichkeit auf Hybrid/Remote

Du bist ein e erfahrene r Application Manager in im Microsoft Tech Stack und kennst dich mit der Betreuung von Softwareapplikationen aus? Planung, Implementierung und Betrieb unserer SaaS Enterprise Lösung Shiftconnector in der Prozessindustrie vorantreiben.
Deine Aufgaben
Bereitstellung, Konfiguration und Betrieb von unserer Softwarelösung Shiftconnector (Plant Process Management Tool) für namhafte Global Player im Bereich der Chemie- und Pharmaindustrie
Durchführung von Rollouts und anspruchsvollen Update-Projekten, Wartung und Monitoring unserer Kundeninstallationen in Cloud sowie On-Premise Umgebungen
Inbetriebnahme und Konfiguration von Schnittstellen (Interfaces/API)
Durchführung von Abnahmetests, Projekt- und Lösungsdokumentation
Mitarbeit im Projektumfeld und Teilprojektverantwortung
Übernahme und Koordination von komplexen Supporfällen bei technischen Problem auf dem 2nd/3rd Level bis zur finalen Lösung; direkte Kundenkommunikation eingeschlossen
Enge Zusammenarbeit mit unserem Development und Cloud Ops Team
Was du mitbringst
Mehrjährige Berufserfahrung im Application Management oder in einem vergleichbaren Bereich (z.Wirtschaftsinformatik, Operations, Fachinformatiker in Systemadministration/Anwendungsentwicklung), idealerweise mit Erfahrung in der Cloud-Technologie
Du besitzt solide Kenntnisse in der Administration von Webanwendungen, Datenbanken und Serverbetriebssystemen, insbesondere mit den gängingen Cloud Anbietern (AWS, Azure, GCP) und/oder Microsoft Windows Server, IIS und SQL

Du bringst Vorwissen im Umgang mit Schnittstellen/REST API mit
Du arbeitest qualitätsorientiert, bist eine Teamplayerin bzw. Teamplayer, übernimmst eigenverantwortlich komplexe Aufgaben
Fließende Kommunikation in Deutsch und Englisch mit Kunden ist für dich kein Problem; weitere Sprachen sind ein PluspunktÜber uns
Wir, die eschbach GmbH mit Hauptsitz in Bad Säckingen & eschbach North America Inc. mit Offices in Boston, USA, sind ein familiäres und internationales Team von circa 100 Mitarbeitenden und haben es uns zur Aufgabe gemacht, Unternehmen aus der Chemie- und Pharma-Industrie mit unserer Softwarelösung Shiftconnector zu digitalisieren. Kurz und knapp ist der Shiftconnector eine digitale Plattform um eine transparente, digitale und effektive Schichtübergabe weltweit sicherzustellen.
We are looking for
a technically proficient person for our Customer Solutions Team in Düsseldorf/Bad Säckingen (both locations possible) with the option for hybrid/remote work

Are you an experienced Application Manager in the Microsoft Tech Stack, knowledgeable about software application support? br />
Your tasks
Deployment, configuration, and operation of our software solution Shiftconnector (Plant Process Management Tool) for renowned global players in the chemical and pharmaceutical industries
Execution of rollouts and challenging update projects, maintenance and monitoring of our customer installations in cloud as well as on-premise environments
Commissioning and configuration of interfaces (Interfaces/API)
Conducting acceptance tests, project and solution documentation
Participation in projects and partial project responsibility
Handling and coordination of complex support cases for technical issues on the 2nd/3rd level until final resolution; including direct customer communication
Close collaboration with our Development and Cloud Ops Team
Your profile
Several years of professional experience in Application Management or a comparable field (e.g., Business Informatics, Operations, IT Specialist System Administration/Application Development), ideally with experience in cloud technology
Solid knowledge in the administration of web applications, databases, and server operating systems, especially with common cloud providers (AWS, Azure, GCP) and/or Microsoft Windows Server, IIS, and SQL
Prior knowledge in handling interfaces/REST APIs
You work quality-oriented, are a team player, and take on complex tasks independently
Fluent communication in German and English with customers is not a problem for you; Industry knowledge in the pharmaceutical or chemical industry is advantageous
Our offer
You can expect a colorful mix of personalities with different nationalities who enjoy laughing together and rocking the daily business as a team.
Benefits:

Great working atmosphere with fantastic colleagues
Attractive compensation
Diverse opportunities for individual further education
Freedom to make a difference with responsibility and commitment
First-class and ergonomic work environment, height-adjustable desks, state-of-the-art hardware, air-conditioned office space with rooftop terrace, free employee parking, and soon we will be moving to an even more modern office in the heart of Bad Säckingen
Regular team events such as billiards and game nights, hiking, BBQ events, and annual celebrations (just take a look at Instagram or Facebook)
Flexible home office regulations or remote work (after intensive onboarding on-site)
Relocation support for moving to the Bad Säckingen/Southern Germany region
Lastly, you'll find plenty of coffee, fruit, and snacks in our kitchen, as well as delicious free lunches from restaurants in the city
Ready for the challenge?
Do you want to be part of our team? Our people-centered enterprise platform, Shiftconnector , is the only software specifically designed for the process industry. For nearly 20 years, we have worked with global leaders in the chemical and pharmaceutical industry to continuously develop more advanced features that are designed for customers who need to optimize operations, ensure safety and increase performance.

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