Commercial and CX Graduate Program

The Team/The Business:  The Commodity Insights Commercial and Customer Experience (CX) Graduate Program journey begins with an intensive 5-week onboarding in our London office. 

The 3-months thereafter you will be part of the EMEA Client Success Team, focusing on building a foundational knowledge of the commodity markets, developing essential business-related skills while learning about various Commodity Insights data, research, and analytical products. At Client Success, you would be a primary contact for clients, providing solutions to their requests in a timely, professional, and courteous manner and providing training on Commodity Insights products through virtually and through  onsite visits. 

The program will consist of rotations to commercial, channel management and marketing functions. This will enable each graduate to gain a holistic perspective of the business. Combined with on-the-job learning, graduates must complete and pass certification milestones along with a rigorous evaluation process that will test and stretch their skills and capabilities. As you progress though the program, you will have the opportunity to support the Commercial and CX teams and ultimately generate additional revenue that helps to grow our business. 

You will be offered the opportunity to assist S&P Global Commodity Insights in achieving its mission of being one of the leading providers of the highest quality price assessments and analytical information to the world's financial and commodity markets. Our real-time news, pricing and analytical services help markets operate with transparency and efficiency worldwide. As the principal provider of commodity price assessment and information to more than 10,000 customers in 150 countries and with 20 offices spanning five continents, you will form part of a truly globally diverse workforce. You will be part of a rapidly growing organization with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. 

We are looking for high achievers from a diverse pool of current undergraduates or recent graduates who are passionate about the energy and commodities markets and want to develop their career in a dynamic, high performing and multicultural commercial and CX team. You will be someone who is passionate about client interaction, the energy industry and who can quickly work out how to make things happen through intellectual curiosity, creativity, exceptional learning agility and problem solving skills as well as effective networking and collaborations.

What's in it for you:  

• You will join as a member of a cohort of Commercial and CX Associates. Here, you will be introduced to world-class experts in various commodities including former chief economists, traders and risk managers. They will give presentations  on how commodity markets work and provide insightful perspectives on global economic, political, technological and legal issues linked to their specializations. You will also be enrolled in an e-learning curriculum, providing foundational knowledge about the technical aspects of various commodities and markets. 
  • Within weeks you will have the opportunity to present topics to senior management and to get constructive feedback on your progress. Throughout the program you will learn how to use tools including Commodity Insights products, Excel add-ins and CRM systems. 
    • You will be challenged on a daily basis with a steep learning curve. You will get the opportunity to work with a broad range of clients including governments, investment banks, commodity trading houses, major oil and gas companies, hedge funds and industry and get to be part of a large energetic and international team with fantastic opportunities for growth. 

Career paths after the 18-month initial phase of the program include: 
  

• Regional and Strategics Sales 
  • Specialist Sales 
    • Client Success 

Responsibilities: 

• Help clients understand how to navigate and extract useful data from the S&P Global Commodity Insights product range. 
  • Liaise with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards. 
    • Proactively reaching out to clients for face-to-face/ virtual training (this will apply towards the later stages of development once fully fluent and certified on the product range). 
      • Conduct research about important issues at the forefront of energy and commodity markets and present this to colleagues. 
        • Support sales teams with research and proposals. 
          • Build account overviews and plans to support strategic sales teams. 
            • Design data-driven templates for clients. 
              • Create marketing materials for Commercial and CX culture initiatives and future graduate cohorts. 
                • Getting involved in special project initiatives that were determined necessary by management. 

What we're looking for: 
  

• Fluency in English and German is required, other European languages would be desirable.
  • Fully matriculated students maintaining a BSc or BA degree, or equivalent. Postgraduates and/or Master's degree also acceptable. 
    • All degrees welcome: concentration in Commercial, Marketing, Communications, Languages, Geography, Business, Economics, Mathematics, or energy-commodity related disciplines preferred 
      • Strong communication (good verbal skills, listening techniques, and a clear, concise writing style) and the role will involve speaking to our diverse clients. 
        • Familiarity with or strong interest in learning about commodity markets 
          • Able to learn quickly, multi-task and work in a fast-paced environment 
            • Understand importance of building strong relationships and partnering with team members. 
              • Problem-solving, time-management, attention to detail & organizational abilities to work efficiently with clients 
                • Intellectually curious; the ability to learn quickly 
                  • Some knowledge of social media and web technologies (e.g. HTML) 
                    • Significant comfort level with suite of Microsoft Office products (Word, Outlook, PowerPoint Excel) 
                      • You must have the right to work in Germany through German citizenship or visa. 

About S&P Global Commodity Insights

At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.

What's in it for you?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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