Senior Key Account Manager – Public Sector

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Description and Requirements

Senior Key Account Manager – Public Sector (South Germany) (m/f/d)

We are looking for a passionate and enthusiastic Senior Key Account Manager to join our Public Sector sales team in Bavaria. In this role, you will be responsible for managing and growing a portfolio of public sector customers, developing trusted relationships, and driving new business opportunities. Working closely with the Inside Account Manager and cross-functional Lenovo teams, you will deliver innovative end-to-end solutions across Lenovo's portfolio of devices, infrastructure, services, and software to help customers address their most complex business challenges.

Responsibilities

• Own and grow a defined portfolio of public sector accounts, taking full responsibility for customer relationships, sales strategy, proposals, pricing, and overall account management.
• Identify, develop, and win new business opportunities, with a strong focus on public tenders and expanding existing customer relationships.
• Understand customers' business objectives and translate their requirements into tailored Lenovo solutions that deliver measurable value.
• Collaborate with internal sales, technical specialists, business partners, and other cross-functional teams to develop winning customer solutions.
• Manage the complete sales cycle, including opportunity development, forecasting, negotiations, order management, and customer satisfaction.
• Build strong relationships with stakeholders at all organizational levels and effectively present Lenovo's value proposition.
• Coordinate internal resources to address customer requirements, resolve challenges, and ensure successful solution delivery.
• Consistently achieve quarterly sales targets while maintaining the highest standards of professionalism, integrity, and customer focus.

Requirements

• 5+ years of successful B2B sales or key account management experience, preferably within the IT or technology industry.
• Proven experience managing public sector customers and participating in public procurement and tender processes is highly desirable.
• Strong understanding of consultative sales methodologies, account planning, and contract negotiations.
• Established business network within the public sector and relevant partner ecosystem is an advantage.
• Solid knowledge of enterprise IT solutions and the ability to position Lenovo's portfolio against competitors.
• Experience working with CRM tools such as Microsoft Dynamics 365, along with strong Microsoft Office skills.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence decision-makers in a matrix organization.
• Fluent German and English language skills, combined with a proactive, entrepreneurial, and customer-first mindset.

What Lenovo Offers

• A very open and flexible work environment within one of the world's most innovative technology companies.
• Fast decision-making processes with a strong focus on customer success.
• Employee Share Purchase Plan and pension benefits.
• Employee Assistance Program offering health, legal, and financial support.
• Access to Lenovo's internal learning platform and ongoing professional development opportunities.
• Specialized development programs and training based on business needs and nomination.
• Opportunities to join employee resource groups focused on inclusion, well-being, volunteering, sports, and community engagement.
• Premium equipment for your mobile workplace.
• Meal allowance / lunch vouchers.
• JobRad (bike leasing) program.

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