Senior Product Quality Investigator – Connectivity

Vor 2 Tagen

Frankfurt, Hesse, Deutschland Segula Technologies Vollzeit 65.000 € - 90.000 € Vertrag
  • Leadtechnical investigations into aftermarket telematics and vehicle connectivityquality issues.
  • Analyzeand troubleshoot cellular connectivity, SIM/eSIM provisioning, APNconfiguration, roaming, network fallback, eCall and bCall services.
  • Investigateconnected vehicle functions, including vehicle networks, diagnostics, backendcommunication and OTA software updates.
  • Performfault analysis, issue reproduction and root cause investigations using vehicledata, system logs, warranty parts and test results.
  • Collaboratewith engineering, Aftersales, manufacturing, quality teams and suppliers toidentify root causes and implement corrective actions.
  • Provideadvanced technical support and act as the main technical contact for assignedinvestigations.
  • Managequality investigations in JIRA and support the 8D process, from problemidentification through root cause analysis and corrective action validation.
  • Coordinatewarranty part analysis and plan validation tests to confirm issues andsolutions.
  • Preparetechnical reports, document findings and communicate investigation progress andrecommendations to stakeholders.
  • Contributeto continuous improvement by sharing technical knowledge and enhancinginvestigation processes.