Senior Product Quality Investigator – Connectivity
Vor 2 Tagen
Frankfurt, Hesse, Deutschland
Segula Technologies
Vollzeit
65.000 € - 90.000 € Vertrag
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- Leadtechnical investigations into aftermarket telematics and vehicle connectivityquality issues.
- Analyzeand troubleshoot cellular connectivity, SIM/eSIM provisioning, APNconfiguration, roaming, network fallback, eCall and bCall services.
- Investigateconnected vehicle functions, including vehicle networks, diagnostics, backendcommunication and OTA software updates.
- Performfault analysis, issue reproduction and root cause investigations using vehicledata, system logs, warranty parts and test results.
- Collaboratewith engineering, Aftersales, manufacturing, quality teams and suppliers toidentify root causes and implement corrective actions.
- Provideadvanced technical support and act as the main technical contact for assignedinvestigations.
- Managequality investigations in JIRA and support the 8D process, from problemidentification through root cause analysis and corrective action validation.
- Coordinatewarranty part analysis and plan validation tests to confirm issues andsolutions.
- Preparetechnical reports, document findings and communicate investigation progress andrecommendations to stakeholders.
- Contributeto continuous improvement by sharing technical knowledge and enhancinginvestigation processes.