Business Process Automation and AI Engineer

vor 1 Monat

Düsseldorf, Deutschland Livello GmbH Vollzeit

We are looking for a new team member for our Computer Vision and ML team

Requirement: 6 months Mandatory internship for university

Start: by arrangement / immediately

Location: Düsseldorf-Bilk

As a Business Process Automation and AI Engineer, you'll play a pivotal role in automating our operations, sales and customer service pipelines to ensure seamless lead generation, to increase efficiency and productivity. You are responsible for designing, building, and maintaining automated process pipeline systems, setting up and managing the automation tools. Creating, testing, and optimizing workflows, ensuring smooth integration between different platforms, and troubleshooting any technical issues.

Tasks
  • Analyze existing business processes, identify areas for improvement, and propose automation solutions, design architectures and develop flowcharts.
  • Collaborate with cross-functional teams to understand their needs and translate them into technical requirements.
  • Understand and integrate with CRMs, ERP systems, project management systems (LinkedIn, Xing, ChatGPT, Google Workspaces, GCP, and Hubspot)
  • Develop and implement automation workflows. Automate processes for lead generation, data extraction, and scheduling appointments with leads to enhance the efficiency of our sales cycle.
  • Streamline ticketing systems for notification, processing, and mobile interaction. Automate error and problem resolution processes.
  • Implement automated workflows to enhance daily operations, leading to greater time savings and more space for creative endeavors.
  • Write, review, test and debug code.
  • Troubleshoot any technical issues related to automation.
  • Monitor the effectiveness of automation systems and make necessary adjustments to optimize their performance.
  • Continually improve your skills and stay updated with the latest no-code technology trends
Requirements
  • Proven experience experience with process automation tools such as Hubspot
  • Experience with relevant APIs and tools such as LinkedIn, Xing, ChatGPT, Zapier, Google Workspaces, GCP, and Hubspot.
  • Knowledge of project management tools such as JIRA and Confluence
  • Proficiency in programming languages, Python, JavaScript, and relevant web development technologies.
  • Proven experience in a similar role, preferably within a SaaS company.
  • Excellent problem-solving skills and the ability to work independently.
  • Cooperative and independent work, analytical mindset, and willingness to take responsibility
  • Fluent in English
Benefits
  • A responsible position in a fast-growing and highly innovative start-up
  • An agile and diverse team with colleagues from all over the world
  • English speaking open work environment, with flat hierarchies and short decision-making paths
  • Dog-friendly office in a prime location with lots of shopping/restaurant options nearby
  • Advanced technology stack leveraging cutting-edge IoT hardware and software
  • Creative freedom for own ideas, projects and personal development
  • Team building, learning and start-up events

Livello is building the future of autonomous retail and smart inventory management. We are developing a revolutionary IoT Platform and telemetric Smart Kiosks with state-of-the-art smart shelving and monitoring technology, leveraging the newest technologies and engineering principles, relying on concepts like automation, autoscaling, resilience, real-time monitoring, sensor fusion, computer vision, machine learning and deep analytics. Our stack consists of modern Javascript, Typescript, Node.Js, React & Redux, Docker, containers, client libraries, and GraphQL, all built on a microservice-based Kubernetes architecture, all supported by the strengths of the Google Cloud Platform. We strongly believe in the power of CICD and integrate and deploy our applications with modern CICD tools from Gitlab.

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