Settlement Coordinator

Settlement Coordinator - German speaking

Location: Berlin, Germany

Division: Ticketmaster Germany

Contract Terms: Permanent, 40h/week

THE TEAM

Review, Reconcile and investigate balances across Ticketmaster platforms and systems. Provide client settlements in line with Ticketmaster contracted terms. Work in accordance with Ticketmaster processes and policies and audit requirements.

THE JOB

This position will work cooperatively as part of the Finance / Settlements/ Reporting team and will liaise with all colleagues in the Finance Department to ensure individual performance objectives are met.

This position is also required to liaise with staff of the Client Operations team and the Event Programming Centre in relation to settlement arrangements and contract terms.

Liaise with clients to ensure that the settlements are completed correctly and per contractual terms.

Reconcile allocated debtors, follow up and invoice cash balances, and investigate sales v income differences.

Provide on time and accurate settlements to our clients in relation to the agreed contracted terms.

WHAT YOU WILL BE DOING

· To settle all monies per contract for allocated events sold through Ticketmaster nationally, in a timely and accurate fashion.

· To reconcile a set of allocated debtors, investigate balances or discrepancies in these debtors.

· Reconcile settlements using the Oracle and Oracle/TKT accounting package to ensure sales are balanced, and investigate any differences in Oracle/TKT and TM-database prior to settlement.

· Invoice all ticket-related fees and charges where applicable as per contract arrangements.

· Maintain our paperwork to our clients via emails and mail.

· Manage a portfolio of AR debtors and Settlements in the allocated States.

· Liaise with client and key personnel in TM national Offices.

· Provide support to the Finance Director and other Financial Accountants.

· Provide support to the Accounts Clerk when data entry assistance is required.

· Prepare float requests nationally.

· Prepare and pay over rebates

· Reconcile and Pay cancelled event customer refunds.

· Any additional client month end reporting when requested from clients or management.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

· Skilled in the use of Microsoft Office

· Skilled in the use of finance systems is desirable – Oracle/TKT

· Ability to work effectively in a fast-paced, rapid changing environment, whilst managing stress and meeting deadlines

· Ability to work both in a team and independently with little supervision

· A strong analytical background

· High attention to detail

· Solid Communication skills

· Must be reliable and punctual

· Problem solve and investigate reconciling variances.

· Take instructions from the Event Settlement Team-Lead

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.