Sales Administration Manager

Business Overview

Lead the Sales Administration Team in Waldshut-Tiengen for a high-growth global €200m+ revenue business with manufacturing operations within the UK, Ireland, Netherlands, France, and Germany supplying international clients. Our solutions-focused manufacturing offers a whole range of products designed to simplify complex infrastructure projects.

Our market-leading brands, Cubis Systems, NAL, and FILOform, supply smart, safe, and sustainable product solutions to a range of construction sectors. Through innovation, we enable construction partners to optimise efficiency and safety through pioneering products designed for simplicity, speed, and reliability.

We stand together to reinvent the way our world is built through collaboration on breakthrough ideas that achieve tomorrow’s solutions today.

Position: Sales Administration Manager

Reports to: Managing Director

Role Overview: The Sales Administration Manager will be predominately responsible for the Sales Administration Team in Waldshut-Tiengen, working with customers to ensure requests can be fulfilled, orders can be processed efficiently to meet customer demands.

Key Accountabilities:

• Managing the Sales Administration Team, developing performance through formal and informal methods
• Acceptance and registration of customer orders and requests
• Investigating whether customer requests as required
• Preparation of customer offers
• Master data maintenance within the ERP system
• Checking incoming customer orders for plausibility particularly on prices, items, order quantities
• Creation of order confirmations to customers, delivery date control
• Posting of completed production orders
• Preparation of delivery notes, shipping documents and invoices
• Creation of price lists, condition and agreements
• If necessary, creation of production orders, clarification of delivery dates with the production planning department
• Correspondence and customer and field service support

Experience and Training:

• Leadership experience in an internal sales position
• Able to demonstrate experience of analytical and strong communication skills
• Fluent in English and German
• Strong MS Office experience
• Commercial training or education is desirable

Essential Criteria:

• Experience in improving existing company operational processes
• Experience managing and developing cross-functional teams
• Experience training and mentoring team members
• Experience planning and managing financial data
• Project management skills
• Strong customer service and organisation skills

Essential Competencies:

• Ensures accountability
• Action oriented
• Manages ambiguity
• Collaborates
• Communicates effectively
• Customer focus
• Decision quality
• Drives engagement
• Financial acumen
• Being resilient

*This list is not exhaustive and will be reviewed in line with changing business requirements, a good degree of flexibility and adaptability is critical to this role.

If you are interested in this role, applications can be submitted via Dmitrij Geft (d.geft@filoform.com) or via LinkedIn directly by Monday 20th May 2024.

About CRH

CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 operating locations in 29 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for road and critical utility infrastructure, commercial building projects and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH’s shares are listed on the NYSE and LSE.