Third-Party Logistics Operations Specialist

vor 4 Wochen

Göttingen, Deutschland Amazon TA Vollzeit

Operations is the heart and soul of everything Amazon does. It is thanks to
effective operations that items are processed and dispatched to our customers
on time. As a 3PL Specialist or External Fulfillment Specialist you will be
required to bridge the gap between Amazon Operations and that of the 3PL
fulfillment centre.

As a 3pl Support Specialist you will be the point of contact for all Amazon
departments who may have to contact the 3pl with queries from bin checks to
transportation issues.

Key job responsibilities
  • Measure and monitor workflows, track onsite performance, of third party
logistics (3PL)
  • Use data analysis to identify ways to optimize safety, quality and
productivity
  • Resolution of operational problems in the flows tofrom external service
providers
  • Resolution of problems that may require working onsite as a supervisor or
auditor of the operations
  • Acting as a point of contact through the communication between Operations
A day in the life

You will have the opportunity to deal with daily tasks related to the 3PLs
performance and will also have the chance to work on ad-hoc projects, new
implementations and to draft ideas leading to optimization and streamlining.

This will often require deep dive of the issue and understanding root cause
then working out best solution for resolution be it by using Amazon systems or
by contacting the 3pl and asking them to support. Effective communication is
essential and this can be at all levels within Amazon and the 3pl
organization. This will at times include carrying out joint projects and
investigations as well as carrying out training in Amazon process and use of
Amazon tools.

About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large
home appliances. Our team manages the entire service, from supply chain
fulfilment to delivery and returns. What sets this service apart from others
is the extra level of customer care. Not only do we deliver large items, but
we unpack, assemble and install them, and take away old items where needed.
With a focus on safety, productivity and innovation, we’re changing the way
customers buy and receive large goods for the better.

We have ambitious plans to expand our specialist fulfilment centres and
delivery stations across the UK and Europe. While those of us who work in
delivery stations will do some night shifts, most of us work during the day.
Our team is made up of people across operations, supply chain, business
intelligence and programme management, and everyone plays a crucial role in
growing this part of the business.

### BASIC QUALIFICATIONS
  • Advanced proficiency in German in both written and verbal communication (C1
Common European Framework of Reference, CEFR)
  • Relevant experience working with data analytics and using these metrics to
identify problems
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook)

### PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon.

If you have all the basic qualifications above, we’d love to hear from you
  • Experience of stakeholder management including building and maintaining
professional relationships
  • Experience in an operational environment, such as logistics, retail,
hospitality, or customer service
  • Upper intermediate proficiency in English

Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.

mwd

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