Presales Engineer

About us:

Cellebrite (Nasdaq: CLBT) is dedicated to empowering organizations worldwide to protect and save lives, expedite justice, and uphold privacy within communities. As a global leader in Digital Intelligence solutions for both public and private sectors, Cellebrite revolutionizes the handling of legally sanctioned digital investigations, simplifying intelligence processes. Trusted by numerous leading agencies and companies globally, Cellebrite’s Digital Intelligence platform and solutions redefine the collection, review, analysis, and management of investigative digital data in legally sanctioned investigations.

Cellebrite is currently seeking for a Pre-Sales Expert, to engage with customers on their Digital forensic and investigative life cycle within the Dach Region. This position would support all technical efforts associated with solutions that assist Law Enforcement Agencies to achieve their Digital Transformation and investigative needs.

What is your mission?

• Identify current and future customer technical requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand product requirements.
• Provides product or equipment technical and engineering information by answering questions and requests.
• Prepares solution design by understanding customer requirements and related customer documents, and consulting with engineers, architects, and other professional and technical personnel.
• Develops customer's staff by providing technical information and training. Building and maintaining strong and close relations with customers by performing weekly / monthly calls and follow-ups
• Manage Customer Workshops / Webinars / equipment demo’s
• Managing RFPs and Proposals
• Participating in trade shows
• Engaging with internal stakeholders (R&D, Services, Operations, and product management)
• Ensuring acceptable product implementation and use
• Supporting end-user trials when required (including traveling abroad)
• Providing support for internal issues raised by Cellebrite co-workers.
• Proposing and demonstrating Cellebrite’s products as required

Requirements

• Graduate of Engineering and/or IT courses.
• Fluency in written and conversational business German & English.
• Knowledge in Hardware products and Solutions.
• Good knowledge of Operating Systems (windows and Linux) and basic networking.
• Excellent knowledge of network communications and internet protocols.
• Excellent Written and Verbal Presentation and Communication Skills
• Ability to document technical meeting notes clearly and concisely.
• Project Management Experience would be beneficial.
• Must be Proactive within the region identifying new areas and engaging in existing accounts.
• Ability to operate effectively independently (remote working position) but equally as effective when working as part of a team to meet a common goal.

Personal Characteristics

• Technical background in telecommunications, mobile devices and/or IT security and networking is a plus;
• Strong collaboration and communication skills, leadership, organization, and the ability to work well in teams.
• Knowledge of police forensic and investigative practices is beneficial.
• Knowledge of SaaS and cloud-based solutions.
• Strong analytical skills and demonstrated creative problem-solving approach.
• Knowledge of scoping customer requirements and relating them to solution.
• Ability to travel within Dach region and on occasion internationally where required.
• Effective prioritisation and time management skills.