Aktuelle Jobs im Zusammenhang mit Field Biomedical Engineer - Puchheim - Masimo Europe Ltd.
-
Mechanical Engineer
vor 4 Wochen
Puchheim, Bayern, Deutschland KADE GmbH VollzeitDesign and Development Engineer (m/w/d) for Mechanical SystemsAt KADE GmbH, we are a leading development partner for technology companies, with over 35 years of experience in delivering innovative and exciting projects. Our team has a broad range of expertise, with customers from the machine building, automotive, and plant construction industries. As a...
-
Lead Software Engineer
vor 2 Monaten
Puchheim, Bayern, Deutschland ESG Elektroniksystem- und Logistik-GmbH VollzeitLead Software Engineer - Radar Systems (m/f/d)ESG Elektroniksystem- und Logistik-GmbH is a premier technology and innovation partner specializing in defense and public safety, dedicated to developing solutions that foster trust. Our expertise lies in the seamless integration of diverse components into cohesive systems. Our teams are not only knowledgeable...
-
Lead Software Engineer
vor 3 Monaten
Puchheim, Bayern, Deutschland ESG Elektroniksystem- und Logistik-GmbH VollzeitLead Software Engineer - Radar Systems (m/f/d)ESG Elektroniksystem- und Logistik-GmbH is a premier technology and innovation partner specializing in defense and public safety, dedicated to developing solutions that foster trust. Our expertise lies in the seamless integration of diverse components into cohesive systems. Our teams are not only knowledgeable...
-
Technical Support Specialist
vor 2 Wochen
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for providing technical support, troubleshooting, training, and technical assistance to direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Provide technical support and troubleshooting services to customers via phone, email, and in-person.Document all...
-
Technical Support Specialist
vor 2 Wochen
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for providing technical support, troubleshooting, training, and technical support for direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Provide technical support and troubleshooting for customers.Document all complaints and failures per the Masimo Quality...
-
Technical Support Specialist
vor 1 Monat
Puchheim, Deutschland Sound United VollzeitJob Summary: The Technical Support Specialist is responsible for providing technical support, troubleshooting, training and tech support for direct hospital accounts, distributors, OEM and internal customers. Duties & Responsibilities: Receive and respond to telephone calls and emails from end users; Document all complaints and failures per...
-
Technical Support Specialist
vor 1 Monat
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for delivering exceptional technical support, troubleshooting, training, and technical assistance to direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Respond to customer inquiries via phone and email.Document all customer complaints and failures.Provide...
-
Technical Support Specialist
vor 1 Monat
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for delivering exceptional technical support, troubleshooting, training, and technical assistance to direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Respond to customer inquiries via phone and email.Document all customer complaints and failures.Provide...
-
Technical Support Specialist
vor 4 Wochen
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for delivering exceptional technical support, troubleshooting, training, and technical assistance to direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Respond to customer inquiries and provide timely resolutions to technical issues.Document all complaints...
-
Technical Support Specialist
vor 4 Wochen
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for delivering exceptional technical support, troubleshooting, training, and technical assistance to direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Respond to customer inquiries and provide timely resolutions to technical issues.Document all complaints...
-
Technical Support Specialist
vor 1 Monat
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for delivering exceptional technical support, troubleshooting, training, and technical assistance to direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Respond to customer inquiries and provide timely resolutions to technical issues.Document all complaints...
-
Technical Support Specialist
vor 1 Monat
Puchheim, Bayern, Deutschland Sound United VollzeitJob Summary:The Technical Support Specialist is responsible for delivering exceptional technical support, troubleshooting, training, and technical assistance to direct hospital accounts, distributors, OEM, and internal customers.Duties & Responsibilities:Respond to customer inquiries and provide timely resolutions to technical issues.Document all complaints...
-
IT Specialist
vor 2 Monaten
Puchheim, Bayern, Deutschland IFTA Ingenieurbüro für Thermoakustik GmbH VollzeitExciting Opportunity at IFTA GmbHLeading company specializing in vibration monitoring and analysisProducts used in various industries for sustainable energy supplyServing international corporations and large enterprisesAs a top player in the field of measurement technology, IFTA GmbH offers a unique opportunity to contribute to a more sustainable and...
-
IT Specialist
vor 2 Monaten
Puchheim, Bayern, Deutschland IFTA Ingenieurbüro für Thermoakustik GmbH VollzeitExciting Opportunity at IFTA GmbHLeading company specializing in vibration monitoring and analysisProducts used in various industries for sustainable energy supplyServing international corporations and large enterprisesAs a top player in the field of measurement technology, IFTA GmbH offers a unique opportunity to contribute to a more sustainable and...
Field Biomedical Engineer
vor 4 Monaten
Job Identification: 2237
Duties and Responsibilities:- Provide field and remote support for Masimo’s products, solutions and technology including OEM devices;
- Receive and respond to telephone calls and emails from end users;
- Promptly report customer complaints per the requirements defined in Masimo’s Quality System Supports/troubleshoots system problems; including configuring and coordinating with Masimo, vendors or hospital staff (nursing, doctors maintenance, IT and biomedical) on the support of all component items including such items as cables, routers, access points, bridges, and switches;
- Initiate repair/replacement of failed and/or defective products;
- Perform periodic Functional Verification, upgrades and unscheduled service calls as needed;
- Provide technical support to Masimo Sales Representative during pre-sales activities;
- Assist customers in proper use of Masimo products, solutions and technology;
- Identify potential Customer training issues and propose solutions;
- Follow-up to ensure closure of product and training issues to ensure overall customer satisfaction is achieved;
- Convey information from the field regarding product suggestions, improvements and enhancements to Product Marketing;
- Implement service sales strategies;
- Monitor technical support process and procedures. Initiate changes to optimize the process;
- Be able to work with and be knowledgeable of biohazard products and procedures;
- Manage and triage escalations for key customers to ensure proper and timely resolution;
- Advocate for customers by identifying improvement opportunities in services and products quality and performance;
- Performs other duties or special projects as requested;
- A Bachelor’s of Science in Information Systems, Information Technologies, Biomedical Engineering or similar degree. Or equivalent related clinical or technical experience in lieu of a BS degree.
- Three years of related experience in the medical and hospital industry;
- Frequent travel with little notice required;
- Direct Technical experience, ability to communicate with all areas of healthcare industry;
- Knowledge of the hospital environment and key personnel within medical care areas;
- Intermediate skills in TCP/IP protocol in an Enterprise environment. CCNA or equivalent a plus;
- Intermediate skills in routing and switching technology and concepts and network systems troubleshooting skills;
- Intermediate skills in Microsoft Windows, VMware, and Linux operating systems;
- Must be a self-starter, a "hands-on" individual who enjoys challenge and is and dedicated to getting the job done with minimal support and direction;
- Must have excellent verbal and written communication skills;
- Strong results orientation, positive "can do" attitude, and a sense of urgency to get things done;
- Must have flexibility in reacting to new situations and adaptability for working in a new environment;
- Ability to travel both domestically and internationally; eligible to apply for a Passport;
- Ability to work on a rotating after-hours on-call schedule;
- Ability to work effectively with cross functional teams;
- Strengths in organization and working individually and within Team environments;
- Field Experience in implementing/troubleshooting medical equipment into the hospital environment;
- Fluent in Germany and English is required. Other languages a plus
- Appreciative cooperation, flat hierarchies
- Development opportunities in an innovative company
- Complete introduction training
- Performance-related and success-oriented remuneration compensation, company pension plan
- Company car, company mobile phone
- Flexible working hours
- 30 days annual leave
- Regular national and international team events
