Director, Product Management

Vor 2 Tagen


Munich, Deutschland Tbwa ChiatDay Inc Vollzeit
Director, Product Management (Third Party RiskManagement)

AboutUs

Diligent is the global leaderin modern governance, providing SaaS solutions across governance,risk, compliance, audit and ESG. Empowering more than 1 millionusers and 700,000 board members and leaders with a holistic view oftheir organization’s GRC practices so they can make betterdecisions, faster. No matter the challenge.

AtDiligent, you are an agent of positive change. You are joining ateam of passionate, smart, creative people who not only want tohelp build the software company of the future, but who want to makethe world a more sustainable, equitable and better place. Be a partof a global community on a mission to make a realimpact.

The Director of Product Management forthe Third-Party Manager solution is responsible for driving anddelivering outstanding products that create incredible value forour customers and users. They are responsible for all aspects ofproduct, from strategy to delivery and ongoing customer retentionand user satisfaction for the Diligent Entities solution. Thisperson employs a unique blend of business & technical savvy,strong passion for the customer and users, and the drive to createa vision and turn that into an outstandingproduct.

They must be a leader with a strongcommitment to invest in the development of the individuals on theirteam. Works closely with Engineering, UX, and Development teams todevelop and drive delivery of the productstrategy.

The Director of Product Management alsosupports the development of product marketing strategies as aninternal and external evangelist for the product, while alsopartnering with the direct sales & customer successteams.

KeyResponsibilities

  • Define,lead, and communicate product strategy in support of the businessobjectives.
  • Build understanding, consensus, andexecution alignment with key stakeholders. Develop a strongunderstanding of stakeholders to drivedecisions.
  • Develop and maintain a strongknowledge of the business domain, applying problem-solving skillsto address critical and complex issues to ensure the productevolves to make our users successful at theirjobs.
  • Ensure ongoing product growth andexpansion by gaining and exploiting marketing feedback fromcustomers, prospects, and users.
  • Be the voiceof the customer in our product team by clearly communicating andsharing insights about our customers and how we can get their jobsdone better.
  • Engage with customers fordiscovery and validation of new solutioncapabilities.
  • Collaborate cross-functionallywith UX, Engineering, Product Marketing, Sales, and CustomerSuccess teams to build and launch products tomarket.
  • Track product performance, userengagement, andoutcomes.

RequiredExperience/Skills

  • Experiencein the third-party risk/risk management domain(desirable)
  • Proven experience in productmanagement, preferably with SaaS experience with a high number ofusers.
  • Must be able to demonstrate examples ofinnovation that created outstanding value forusers.
  • Proven track record for developing,managing, and launching large-scale cloud-based softwareproducts.
  • Ability to conceptualize, negotiate,and sell ideas internally and externally.
  • Musthave excellent written and verbal communication skills and a strongbusiness acumen.
  • You have a data-orientedmindset, and you are passionate about user and performancemetrics.
  • You have demonstrated a strong abilityto define and measure success.
  • You must havestrong leadership and people management skills, with experience inleading and developing high-performing product managementteams.

What DiligentOffersYou

  • Creativityis ingrained in our culture. We are innovativecollaborators by nature. We thrive in exploring how things can bedone differently both in our internal processes and to help ourclients.
  • We care about ourpeople. Diligent offers a flexible work environment,global days of service, comprehensive health benefits, meeting-freedays, generous time off policy, and wellness programs to name afew.
  • We have teams all over theworld. We may be headquartered in New York City, butwe have office hubs in Washington D.C., Vancouver, London, Galway,Budapest, Munich, Bengaluru, Singapore, andSydney.
  • Diversity is important tous. Growing, maintaining, and promoting a diverseteam is a top priority for us. We foster and encourage diversitythrough our Employee Resource Groups and provide access toresources and education to support the education of our team,facilitate dialogue, and fosterunderstanding.

Diligent created themodern governance movement. Our world-changing idea is to empowerleaders with the technology, insights, and connections they need todrive greater impact and accountability – to lead with purpose. Ouremployees are passionate, smart, and creative people who not onlywant to help build the software company of the future, but who wantto make the world a more sustainable, equitable, and betterplace.

We are a drug-free workplace. Diligent isproud to be an equal opportunity employer. We do not discriminatebased on race, color, religious creed, sex, national origin,ancestry, citizenship status, pregnancy, childbirth, physicaldisability, mental disability, age, military status, protectedveteran status, marital status, registered domestic partner orcivil union status, gender (including sex stereotyping and genderidentity or expression), medical condition (including, but notlimited to, cancer-related or HIV/AIDS related), geneticinformation, or sexual orientation in accordance with applicablefederal, state, and local laws. We also consider qualifiedapplicants regardless of criminal histories, consistent with legalrequirements. We are committed to providing reasonableaccommodations for qualified individuals with disabilities anddisabled veterans in our job application procedures. If you needassistance or an accommodation due to a disability, you may contactus at recruitment@diligent.com.

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