Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Usability Engineer (m/f/d) - Bensheim, Germany

We are looking for an experienced and talented Usability Engineer (m/f/d) to join our team. This person will contribute to the usability engineering of our cloud-based dental applications and devices, which empower dental professionals and revolutionize the way dental care is delivered. You will work with cross-functional teams including product owners, UX professionals, risk managers, regulatory compliance managers, product managers and various healthcare professionals to ensure that our medical devices meet the highest standards of usability, safety and effectiveness.

Your Responsibilities:

• Create and maintain the Human Factors / Usability Engineering documentation as part of change management for existing products and for new developments in close coordination with Development, Risk Management and Product Management.
• Plan, coordinate and conduct usability evaluations (formative and summative evaluations / human factors validation), including preparation of test materials, recruitment of participants and test moderation.
• Analyze and document the results of usability evaluations and derive recommendations for product improvements.
• Work with UX team members and stakeholders to define user interface requirements to ensure the implementation of a safe and effective product with excellent user experience.
• Perform task analysis as part of usability risk analysis to identify potential usability errors and risks when interacting with our products.
• Support the development of the Usability Engineering process (SOPs & work instructions)
• Advocate for usability engineering best practices
• Continuous improvement: Stay abreast of industry trends, emerging technologies and advancements in technology and dental care to continually improve safety, efficacy and user experience and push the boundaries of innovation.
• Additional responsibilities as assigned.

Your Profile:

• Bachelor's or Master's degree in User Experience, Human-Computer Interaction, Cognitive psychology, anthropology or a related field or equivalent practical experience.
• 3+ years of experience as a UX researcher in an industry setup, with focus on qualitative UX research methods with a demonstrated ability to conduct research and deliver insights that inform design and development.
• Knowledge of Research Methods: Familiarity with a range of research methodologies and tools. Ability to apply appropriate methods to address different research questions and project needs.
• Experience working with a global multi-disciplinary team of UX professionals, Product/Solution Managers and Architects/technical leads throughout the design process.

Key Skills, Knowledge & Capabilities:

• Good communication skills, including the ability to present research findings clearly and effectively.
• Interest in B2B products: An interest in researching and understanding complex B2B products or applications, with a willingness to learn about the unique challenges and requirements involved
• Business English Fluency is a must. Mastery of any other languages is a plus.
• 10 % of travel is expected in this role especially to conduct UX research with users and collaborate with other stakeholders.