Technical Lead
Vor 3 Tagen
Role: Technical lead
Type: Permanent
Mode: Remote working. Monthly 3 times office visit
Location: Leipzig, Koln, etc.,
Primary skills: Strong experience in Linux , Docker experience, understanding of Networking protocols and Cloud deployment experience.
Salary: Open to discuss
Language: Fluent German and English speaking
NOTE:
Visa sponsorship NOT provided
Fluent German and English speaking mandatory
Remote working but requires monthly 2 or 3 times office visit at location Leipzig, Koln, etc.,
Job Description
• Oversee the technical analysis and the validation of the IT / networks, systems, hardware and telecom parameters prerequisites,
• Prepare all the documents needed for the deployment and installation of the equipment,
• Provide support to the teams in charge of the physical installation of equipment on customer sites,
• Prepare all the documents needed to integrate the solutions into the customer environment,
• Execute end-to-end integration & are responsible for the validation, the acceptance of the solution and the respect of the schedules agreed with the client,
• You will be the key point of contact for several customers for maintenance and support activities.
• You will analyze and troubleshoot incidents raised by customers in order to ensure service restoration.
• You will define, communicate, and implement action plans to solve incidents.
• You will be responsible of restoration and resolution SLAs and communication through customers.
• You will manage technical escalation in collaboration with the R&D department.
• Bring your expertise to take into account technical developments and conformities.
• Ensure that the delivered characteristics correspond to customer requirements in terms of telecom or system functionalities.
Technical:
Primary:
• Linux and Windows Operating Systems.
• Understanding of networking protocols, such as TCP/IP, UDP, TLS, SSH, HTTP, DNS, NAT, SMTP, SNMP, firewalls and router configurations.
• Cloud base applications (EX: AWS & Azure).
• Cloud Native Orchestration (EX: Kubernetes & Docker).
• Virtualization environments ESX/VMWare.
• Knowledge of DevOps organization.
• Understanding of Optical networks.
Secondary:
• Database: MySQL, Sybase, PostgreSQL, Oracle.
• Cloud Native Application monitoring (EX: Prometheus & Grafana).
• Search Engine/Database (Elasticsearch, Mongo).
• Programming language, including integrations with JSON, XML and REST APIs.
• ActiveMQ message broker.
• Good knowledge of EXFO Products & Solutions.
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