Field Application Scientist, Germany

Vor 4 Tagen


Düsseldorf, Deutschland Formr Vollzeit

About the CompanyA fast-growing global medical technology company is redefining how diagnostics are performed in clinical laboratories. Through the application of advanced imaging and AI-driven solutions, their platform enables high-resolution digital review of samples, improving diagnostic efficiency, accuracy, and overall laboratory workflow.With strong investment and a clear growth strategy through 2026, the company is driving the shift toward digital transformation and automation across haematology and wider diagnostic fields.About the RoleWe are seeking a Field Application Specialist, based in Germany, to join a world class customer success and implementation team. This position bridges science, technology, and clinical practice, helping laboratories integrate advanced AI powered digital solutions that replace traditional manual workflows. You will work across pre-sales, installation, training, and ongoing customer support, collaborating closely with commercial, technical, and R&D teams to ensure a seamless customer experience.What You Will Be DoingImplementation and TrainingLead implementation and integration of digital diagnostic solutions with customer systems and middlewareConduct on site and virtual user training sessions, workshops, and validation supportGuide customers through regulatory and validation requirements for system deploymentTechnical Support and TroubleshootingProvide expert pre and post sales technical supportCollaborate with engineering teams to resolve complex issues and ensure product reliabilityCustomer Success and FeedbackPartner with laboratories to optimise digital workflow adoption and ROIGather user insights and performance data to help shape product improvementsMaintain trusted, long-term relationships with clinical users and key stakeholdersSales SupportSupport demonstrations at conferences, trade shows, and customer sitesCollaborate with commercial teams to drive engagement and adoptionAbout YouGerman speaking requiredMinimum two years of experience in a haematology or clinical laboratory environment (certification to work in a haematology lab)Hands on experience with blood smears, bone marrow analysis, or cell morphologyExcellent communication and presentation skills, confident leading training and supporting customersPassionate about AI, digital transformation, and innovation in healthcareFlexible to travel up to 60 percent



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