Sr. Customer Program Manager – Automotive

vor 11 Stunden

Stuttgart, Deutschland Hesai Technology Vollzeit

To support our rapidly growing customer base in Stuttgart, Germany, we are looking for an experienced, enthusiastic, and driven Sr. Customer Program Manager to support our automotive business.


Responsibilities

  • Articulate key program information internally and externally to stakeholders and key program sponsors.
  • Develop and deliver the defined program scope to ensure customer requirements are successfully achieved.
  • Represent company interests at customer meetings, build events and via other means of communication.
  • Perform planning activities such as WBS, project charters and project plans. Follow defined methods and procedures for implementing new program development through the launch of product.
  • Coordinate program activities.
  • Perform program-level Risk/Impact Analysis reviews and define and record recovery strategies, including response plans and role ownership.
  • Construct and maintain detailed Gantt charts to the performance baseline representative of the SOW detailed in defined project plans.
  • Perform critical path analysis and work with internal team to generate recovery plans to safeguard program milestones.
  • Support Change Management activities to achieve program objectives.
  • Provide leadership during program assessments with appropriate corporate/plant personnel.
  • Prepare various program reports to confirm that the Scope/Quality/Cost of the program is on track.
  • Owns accounts and identifies and realizes opportunities within the automotive market.
  • Builds multi-level customer relationships to support account strategy and coordinate the use of internal resources including local application engineers and business unit staff, and overseas design teams to drive design wins.
  • Provides value-added feedback on customer needs to management business units and customer service teams.



Qualification

  • A result-oriented, driven, and enthusiastic Program Manager with extensive launch experience with Automotive customers (OEMs) in EU.
  • Demonstrated background in driving success in the Automotive Market at a Tier 1 supplier.
  • Bachelor's degree in Electronics/Electrical Engineering/Computer Engineering or equivalent.
  • 6+ years' experience in new product development or program/project management.
  • Demonstrated ability to manage various engineering disciplines including Software, Hardware, Mechanical, Functional Safety, and Cybersecurity.
  • Product Development experience from quote to production.
  • Experience managing within a matrixed environment including Quality, Purchasing, Engineering, Sales, and Finance.
  • Strong interpersonal skills and a team player with ability to work effectively on cross-functional teams.



Nice to Have

  • MBA or Mechanical Engineering Degree
  • PMP certification or equivalent experience/certificate
  • Global Product Development experience
  • A background in launching opto-mechatronic/ sensor solutions (Lidar/ Camera/ 3D systems)

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