IT-Service-Portfolio-Manager (m/f/x)

The IT Service Portfolio Manager (m/f/x) is located
within Corporate IT of the company group. This role focuses on
managing and evolving the IT Service Portfolio to ensure strategic
alignment, transparency, and efficiency in the delivery of IT
services across the organisation. The IT Service Portfolio Manager
is responsible for the structure, documentation and strategic
alignment of the IT Service Portfolio, covering current, future and
end-of-life services. The role ensures that the portfolio reflects
business priorities, information security aspects, supports
informed decision-making, and drives the evolution of our IT
service landscape in line with corporate goals. In close
cooperation with service owners, finance, information security,
demand and catalogue management functions, the role fosters
cross-functional collaboration and transparency across all levels
of the organisation. Key aspects of this role include standardised,
secure, reusable IT service tailoring, as well as measurable IT
service delivery in line with business criticality on a
cross-functional, global scale. Creating passion: your
responsibilities Strategic responsibility for the alignment and
continuous development of the IT Service Portfolio and its
operability Ensuring transparency and consistency across current,
future, and end-of-life IT services Defining and governing service
design principles, structures, and documentation standards
Collaborating closely with financial management, IT controlling,
demand management, service implementation and operations Supporting
budgeting, cost allocation models and service pricing mechanisms
Providing KPI based regular IT service portfolio reporting (e.g.
SLA compliance, utilization, financials, performance) and risk
management Driving the maturity of IT service management across the
organization Engaging with service owners, catalogue managers, and
other portfolio stakeholders Participating in regular meetings and
workshops with adjacent departments such as service implementation
and IT operation Contributing your strengths: your qualifications
Several years of experience in IT Service Mgt., Application
Lifecycle Mgt., Portfolio or Catalogue Mgt. University degree in
business informatics or a comparable field Practical experience in
IT Service Mgt. frameworks such as ITIL and COBIT ITIL Foundation
certification (or higher), ideally complemented by COBIT
certification Strong analytical skills combined with a structured
and quality-driven working style Exceptional conceptual thinking
and communication abilities Experience in IT financial structures
and service governance processes Experience in the definition,
negotiation and implementation of SLAs and further KPIs Fluent
English skills in written and spoken form (ideally C1 level),
German is a plus Our commitment to you: your benefits As an
internationally successful family business, the Liebherr Group
offers you a secure job, a unique variety of tasks and exciting
development opportunities. Become part of our strong team and get
to know the Liebherr Group as a reliable partner. Our benefits: An
exciting opportunity to lead in the convergence of technology and
business strategy, shaping the future The opportunity to be a part
of a global leader in innovation A dynamic and supportive work
environment with opportunities for personal and professional growth
Shaping and supporting meaningful change within our IT world
Attractive remuneration and social benefits Flexible and hybrid
working Freedom for creative work Company pension scheme
Crisis-proof workplace Individual development and training
opportunities Employee benefits & discounts Bicycle leasing
Healthy & regional catering Company health management EGYM
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Match (youtube.com) Please only use the online application option.
Haben wir Ihr Interesse geweckt? Dann freuen wir uns über Ihre
Online-Bewerbung. Bei Fragen kontaktieren Sie bitte Ümit Arici. One
Passion. Many Opportunities. Das Unternehmen ​ Die Liebherr-IT
Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller
erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert
die standortübergreifenden IT-Anwendungen und berät die
Gesellschaften der gesamten Firmengruppe in IT-Fragen. Standort
Liebherr-IT Services GmbH St. Vitus 188457 Kirchdorf/Oberopfingen
Deutschland (DE) Kontakt Ümit Arici
uemit.arici@liebherr.com