Referral Admin Clerk

Job Title : Referral Manager Location : Ramstein AFB Travel : N/A Duties :     Coordinating referral management functions and ensures team members receive information in a timely manner. Coordinating specialty care referrals Making specialty care appointments   Serving as functional expert in the area of health benefits. Maintaining and tracking referral records.  Participating in providing, assessing, improving a wide variety of customer services/relations. Assisting in the management of all forms of communication. Preparing and submitting administrative reports. Making specialty care appointments and providing pre-appointment instructions to patients. Review new consults Appoint patients on referrals they receive the same day the referrals are requested. Provide monthly reports that show patients requiring referral care were treated within the standards. Provide monthly reports showing compliance percentage for MTF, other MTF, and Network/non-network provider’s referral return rate. Provide monthly reports that show patients requiring referral care were treated within the standards.       Qualifications: Applicant shall be able to type with a minimum of 40 words per minute and have the ability to speak and write English language   Education/Experiences: High School diploma or General Educational Development (GED) equivalency.  Completion of Administrative Assistant program is desirable.   Powered by JazzHR