German Customer Service for Singapore Airlines
vor 3 Wochen
In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a German-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.
If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece
At TP in Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from over 110 nationalities is what makes us what we are: the indubitable leader in our field.
Some of the daily tasks we'll entrust you with:
- Responding to customer's requests (including: partners, travel agencies, corporate) through multiple communication channels
- Entering customer information in our system to issue tickets or update records
- Explaining rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket
- High level of fluency in German
- Good communication skills in English
- Customer service experience preferred
- Strong verbal and written communication skills utilizing active listening
- Experience working in hospitality/travel/airline industry is a plus
- The ability to learn and adapt to new software technologies
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for aGreat Place to Work-Certified Company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture, or age
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