Receptionist

vor 2 Monaten

Salem, Deutschland Dr ARAVINDâ??S IVF Vollzeit
Company Overview

Dr. Aravind's IVF is a leading fertility and pregnancy center dedicated to providing excellence in women and children's health. Our priority is to help our patients achieve a stable and sustainable pregnancy by offering the best in fertility treatments and care.

Job Overview

We are seeking a Receptionist to join our team at Dr. Aravind's IVF Fertility & Pregnancy Centers. As a Receptionist, you will be responsible for providing exceptional customer service and ensuring smooth day-to-day operations at the front desk.

Qualifications And Skills

  • High school diploma or equivalent
  • Previous experience in a customer service-oriented role is preferred
  • Excellent communication and interpersonal skills
  • Proficiency in computer skills
  • Ability to multitask and prioritize tasks
  • Strong attention to detail and organizational skills
  • Friendly and professional demeanor
  • Ability to work effectively in a team environment
  • Knowledge of medical terminology is a plus

Roles And Responsibilities

  • Greet and welcome patients and visitors in a professional and friendly manner
  • Manage and maintain the reception area, ensuring a clean and organized environment
  • Answer phone calls, schedule appointments, and provide accurate information to callers
  • Assist patients with completing necessary forms and paperwork
  • Coordinate patient flow by communicating with medical staff and ensuring timely appointments
  • Handle patient inquiries and resolve any issues or concerns
  • Maintain confidentiality and adhere to HIPAA guidelines at all times
  • Perform general administrative duties such as data entry, filing, and photocopying
  • Assist with billing and insurance-related tasks
  • Collaborate with other team members to ensure efficient and effective operations