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Client Relations Manager

vor 4 Monaten


Berlin, Berlin, Deutschland Appinio Vollzeit

Allow us to introduce ourselves

Hello there We're Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we're now humbled to call the world our playground, with over 200 employees spread across 25 cities (we're remote-first), 2000+ international clients and a panel reach of 7 million, globally.

Want to be a part of the Appinio movement?

Your mission as a Client Relations Manager - Agencies (m/f/d)

Appinio is looking for a highly driven and passionate Client Relations Manager - Agencies to join our team of 8+ Client Relations Managers in the DACH region. In this role, you will be responsible for managing relationships with agencies in various verticals, such as creative, media, and PR. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with agency stakeholders.

What you'll be doing

  • You will represent Appinio to marketing and insights decision-makers within the agency's vertical
  • You will acquire new customers, identify their needs, and offer expert guidance on Appinio's agile Services and SaaS solutions
  • You will scope and qualify client requirements for both new and existing projects
  • You will act as the voice of our Agency customers, staying attuned to their pain points, competition, and growth prospects
  • You will build and maintain a robust professional network
  • You will create partnership opportunities with agencies to further strengthen Appinio's positioning as a research institute
  • You will represent Appinio at Trade Fairs and Public Speaking events, expand your network, and leverage existing contacts to drive our business
  • You will work closely with our Business Development, Customer Success, and Marketing Team to maximise growth opportunities

You will thrive in this role if

  • You have experience and an extensive network within the agency industry, coupled with a strong customer-centric mindset, which are mandatory requirements for this role
  • You have several years of successful experience in B2B sales
  • You have native fluency in German and excellent communication skills in English (other languages are a plus)
  • You have proficiency in working with CRM tools such as Salesforce or Hubspot
  • You have an empathetic nature with a keen sense for understanding the needs of others
  • You have an Entrepreneurial mindset and consider yourself a problem-solver
  • You are ideally based in Berlin, Düsseldorf, Cologne or Hamburg

What's in it for you?

  • Flexibility Policy - meaning there is no hard cap on the number of vacation days
  • Work-from-anywhere Policy
    • You have the chance to develop our amazing product from one of the countries where we operate: Spain, France, Germany, Portugal, the Netherlands or the UK.
    • You have the chance to work outside of your country of residence for a maximum of 180 days per year, given that you have a valid work permit for that country
  • Udemy L&D Platform - full access to 22,000+ courses and certifications to deepen your knowledge as your career progresses
  • All the hardware you need and your own MacBook
  • In case you're located in Hamburg or Berlin, you'll get a Deutschlandticket or access to a mobility budget with the RYDES app to get you to and from the office space
  • In case you are located in Germany or Spain, you will have access to a Subsidised Urban SportsClub membership
  • In case you're located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, London, Madrid, New York), you can get access to our Co-working spaces

This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.

Appinio is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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