First Level Supporter wanted

vor 4 Wochen


Herzogenaurach, Bayern, Deutschland Lan IT 24 GmbH Vollzeit

Dear Sir or Madam,

We at LAN IT 24 (Germany) are currently looking for IT Supporters For Köln

Start: ASAP
Duration: 1 year (with option)
Working hours: Full-time (Mon-Fri)

Tasks
  • Processing customer inquiries and problems in the area of IT support
  • Recording and documentation of customer information and support tickets
  • Initial contact and first analysis of technical problems
  • Providing solutions and instructions for frequently frequently occurring problems
  • Escalation of complex cases to second level support
  • Monitoring systems and carrying out basic maintenance tasks
  • Updating knowledge databases and creating instructions for customers
  • Ensuring a professional and friendly customer service experience
  • Tracking and monitoring customer satisfaction
  • Assisting with the installation and configuration of software and hardware
Requirements
  • Expert knowledge of IT systems, networks and hardware
  • Excellent communication skills (written and verbal)
  • Good problem solving and analytical skills
  • Customer orientation and friendly interaction with customers
  • Time management and prioritization skills
  • Willingness to learn and ability to undertake continuous professional development
  • Ability to work and collaborate in a team

If you are interested, I would be pleased to hear from you.

Best regards


  • IT-Support Engineer

    vor 4 Wochen


    Herzogenaurach, Bayern, Deutschland procedo personal & service Vollzeit

    IT-Support Engineer - IT-Administrator 2nd Level (m/w/d) ab 30,00 EUR/Std.In der gps Nürnberg ist ab sofort die Stelle als Mitarbeiter für den IT-Support Engineer - IT-Administrator 2nd Level (m/w/d) für den Bereich der gewerblichen Arbeitnehmerüberlassung (procedo by gps) in Vollzeit mit Dienstsitz in Nürnberg zu besetzen. Die Stelle ist zur Übernahme...

  • IT-Support Engineer

    vor 2 Monaten


    Herzogenaurach, Bayern, Deutschland procedo personal & service Vollzeit

    IT-Support Engineer - IT-Administrator 2nd Level (m/w/d) ab 30,00 EUR/Std.In der gps Nürnberg ist ab sofort die Stelle als Mitarbeiter für den IT-Support Engineer - IT-Administrator 2nd Level (m/w/d) für den Bereich der gewerblichen Arbeitnehmerüberlassung (procedo by gps) in Vollzeit mit Dienstsitz in Nürnberg zu besetzen. Die Stelle ist zur Übernahme...

  • IT-Support Engineer

    Vor 3 Tagen


    Herzogenaurach, Bayern, Deutschland procedo personal & service Vollzeit

    IT-Support Engineer - IT-Administrator 2nd Level (m/w/d) ab 30,00 EUR/Std.In der gps Nürnberg ist ab sofort die Stelle als Mitarbeiter für den IT-Support Engineer - IT-Administrator 2nd Level (m/w/d) für den Bereich der gewerblichen Arbeitnehmerüberlassung (procedo by gps) in Vollzeit mit Dienstsitz in Nürnberg zu besetzen. Die Stelle ist zur Übernahme...


  • Herzogenaurach, Bayern, Deutschland BusinessBike GmbH Vollzeit

    Customer Service Agent (m/w/d) 2nd-Level Herzogenaurach Neustadt an der Aisch BГјro, Verwaltung, Sachbearbeitung QualitГӨtsmanagement, QualitГӨtssicherung Vollzeit BusinessBike boomt Denn wir machen Bike-Leasing so einfach wie Fahrradfahren вҖ" fГјr Unternehmen, Mitarbeiter, SelbstГӨndige und FachhГӨndler. Viele profitieren bereits von den...

  • Specialist HR Services

    vor 2 Wochen


    Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    Specialist HR Services - Payroll (f/m/d) Purpose & Overall Relevance for the Organisation:Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an...


  • Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    Director Payroll Germany (f/m/d) Purpose & Overall Relevance for the Organization:The Director Payroll provides first line people management, with responsibility for the team's payroll activities across for adidas AG. The position holder provides day to day leadership, ensuring proper and adequate controls and processes, monitoring performance while...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    YOUR TALENT: Studies of journalism or communication, humanities, social sciences or linguistics for the entire duration of the internship First experiences / internships in the fields of PR or journalism Very good written and spoken German and English skills Enjoy researching, organizing and composing texts Good communication and MS Office skills Affinity...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    YOUR TALENT: Enrolled student in business administration or related studies for the entire duration of the internship Ideally, first experience in Controlling, Finance, Business Analysis Preferably experience in Power BI High degree of team spirit, commitment, and motivation Flexibility, openness, and communication skills Very good English language skills...

  • Assistant Manager DP WHS

    vor 2 Monaten


    Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    Purpose and Relevance for the organization: Your task as an Assistant Manager Demand Planning is the creation of the Wholesale Demand Plan for your respective categories within sales area Europe. The Demand Plan is the basis for Purchasing and significantly influences the inventory management/stock turn and availability. Therefore, it is also the foundation...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    YOUR TALENT: Enrolled student, preferably in economics, business education, psychology or similar First practical experience in learning & development / personnel development is beneficial Advanced knowledge in MS Office, especially Excel, Outlook, and PowerPoint Independent and structured way of working, flexibility and organizational skills Openminded team...


  • Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    JOIN OUR DEMAND PLANNING TEAM:Within Europe Demand Planning you will get deep insights of the company organization. The Demand Planning Team is working close together with Marketing, Sales, Finance, Advanced Analytics and SCM.- You will learn how we range articles on seasonal level and how we create our article Demand Plan, for all our channels. (WHS,...


  • Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    Purpose & Overall Relevance for the Organisation:Provide a high level of administrative support to the (Vice President and his/her department to ensure efficient management and running of the function on a day to day level. Key Responsibilities:Take charge of all kind of correspondence independently, to ensure timely and accurate response Format, type and...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    YOUR TALENT: Enrolled student in business administration, sports economics, media economy, management, sports science or similar Very good MS-Office skills Excellent English and German skills (written and spoken) Independent and wellorganized working style Highly committed and flexible team player with a quick grasp of things Creative and detailoriented...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    INTERNSWORKING STUDENT CONSOLIDATION & GROUP ACCOUNTING: Herzogenaurach, GermanyYOUR MISSION: Support the PUMA Consolidation & Group Accounting Team with their different tasks and processes, e.g. Intercompany reconciliation with entities all over the world Participate in preparing consolidated monthly, quarterly and annual financial statements Preparation of...

  • Executive Assistant

    vor 2 Wochen


    Herzogenaurach, Bayern, Deutschland Adidas Vollzeit

    Purpose & Overall Relevance for the Organisation Provide a high level of administrative support to the VP and his/her department to ensure efficient management and execution of the division function on a daily basis.- Key Responsibilities- Independently handle all types of correspondence to ensure timely and accurate responses. Format, input, and edit a...


  • Herzogenaurach, Bayern, Deutschland adidas Vollzeit

    Manager Demand Planning - BU FOOTBALL Your task as a Manager Demand Planning is the creation of the Wholesale Demand Plan for the Football Category within sales area Europe. The Demand Plan is the basis for Purchasing and significantly influences the inventory management/stock turn and availability. Therefore, it is also the foundation for reaching sales...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    YOUR TALENT: Enrolled as a Design student in a related creative field (sportswear design) Proficient Adobe Creative suite skills (Photoshop and Illustrator are a must) and MS Office Knowledge of 3D modeling is a plus (experience with software like Browzwear/Vstitcher, Clo3D, Modo, Rhino, Keyshot etc.) Selfstarter: taking initiative, working independently and...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    LEGALLEGAL COUNSEL ANTITRUST & COMMERCIAL: Herzogenaurach, GermanyYOUR MISSION: Provide legal support and strategic advice to PUMA Business Units with regard to commercial law, competition law as well as other legal matters Draft, review and negotiate a variety of business agreements and other legal documents, including but not limited to sponsoring,...


  • Herzogenaurach, Bayern, Deutschland PUMA Vollzeit

    INTERNSINTERNSHIP LICENSED BUSINESS MOTORSPORT: Herzogenaurach, GermanyYOUR MISSION:Support the PUMA Motorsport Licensed team with the Go-To-Market process for licensed products towards the Motorsport partners and the relevant internal stakeholdersSupport Business Units Motorsport and Accessories teams in all Licensed business activitiesHelp in the...


  • Herzogenaurach, Bayern, Deutschland PUMA SE Vollzeit

    Leiste einen wertvollen Beitrag, um Sport und Fashion weiter voranzutreiben und unsere Marke auf ein neues Level zu heben. Egal ob Ausbildung oder duales Studium, bei uns bekommst du Einblicke in eine dynamische und vielfältige Arbeitskultur, die Talente fördert. Während deiner Zeit bei uns hast du die Möglichkeit verschiedene Abteilungen genauer...