Aktuelle Jobs im Zusammenhang mit Customer Support Ingenieur - Jena, Thüringen - ZEISS Gruppe


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    Über unsZEISS ist ein Unternehmen, das sich auf die Entwicklung von Innovationen für die Wissenschaft und die Gesellschaft konzentriert. Unsere Mitarbeiter leben jeden Tag das Ziel, Grenzen zu überschreiten und das Machbare neu zu definieren.Unsere KulturUnsere Kultur ist geprägt von Expertenwissen und Teamgeist. Wir bieten unseren Mitarbeitern eine...


  • Jena, Thüringen, Deutschland ZEISS Vollzeit

    Über unsZEISS ist ein Unternehmen, das sich auf die Entwicklung von Innovationen für die Wissenschaft und die Gesellschaft konzentriert. Unsere Mitarbeiter leben jeden Tag das Ziel, Grenzen zu überschreiten und das Machbare neu zu definieren.Unsere KulturUnsere Kultur ist geprägt von Expertenwissen und Teamgeist. Wir bieten unseren Mitarbeitern eine...

Customer Support Ingenieur

vor 3 Monaten


Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

Ihre Rolle Mitarbeit bei Installationen und Upgrades von Systemen bei Kunden in Zusammenarbeit mit lokalen Servicemitarbeitern Anleiten (vor Ort und remote) von lokalen Servicemitarbeiter bei Fehlerbehebungen oder Installationen von Kundensystemen Vorbereitung der Systeme für Kundenabnahmen Mitarbeit bei der Durchführung von Fehlersuchen an Systemen bei Kunden Instandsetzung und Reparatur fehlerhafter Systeme bei Kunden Zuarbeit bei der Erstellung und Pflege von Servicedokumentation Zuarbeit bei der Erstellung von Ersatzteilkonzepten (Definition von Ersatzteilen & Ersatzteilbedarfs) Durchführung technischer Erstausbildung und Weiterbildung von Service Technikern der Carl Zeiss SMT GmbH (SMS) in deutscher und englischer Sprache Kommunikation erkannter Geräteschwachstellen an Entwicklung und Fertigung Zuarbeit der Service Anforderungen an R&D für Neu-/Weiterentwicklungen Unterstützung der weltweiten Servicetechniker durch 2nd Level Tech-Support, Hotline-Support Mitarbeit bei der Erstellung von Reparaturangeboten Ihr Profil Erfolgreich abgeschlossenes Hochschulstudium (4-jährige Hochschulausbildung) als Physiker oder Ingenieur der Fachrichtung Elektrotechnik, Optik, Lasertechnik, Feinmechanik oder Techniker Berufserfahrung Feld Service Erfahrung vorzugsweise im optischen oder elektronenoptischen Bereich Bereitschaft zu weltweiter Reisetätigkeit Hohes Maß an Kommunikations-, Team- und Durchsetzungsfähigkeit sowie Verantwortungsbewusstsein Sicheres Auftreten im Umgang mit Kunden Zielorientierte, strukturierte und selbstständige Arbeitsweise Sichere Beherrschung der englischen Sprache in Wort und Schrift Aufgeschlossen gegenüber anderen Kulturkreisen Your ZEISS Recruiting Team: Kathrin Siegel Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now It takes less than 10 minutes.