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IAM Delivery Manager
vor 4 Monaten
IAM Delivery Manager (f/m/d)
Unit:
Allianz Global Investors
Employing Entity:
Allianz Global Investors GmbH
Job Type:
Full-Time
Join us. Let's care for tomorrow.
At Allianz Global Investors we foster a culture of professionalism, fulfilment, and an inclusive working environment. Do you want to be part of a leading active asset management company? Then join us now
As delivery manager you are responsible for overseeing the delivery of our IAM projects and services. You ensure that the projects are delivered on time and according to the agreed specifications and quality standards. You also supervise the operational service provider, coordinate with other IT teams, and communicate with the clients about their feedback and manage their escalations
This position will be based in our Frankfurt/Munich office.
What you will do
- Managing and supervision of the service providers responsible for daily operations of our IAM tools Cyberark and One Identity
- Track service performance of the service providers and vendors, and ensure that they deliver the agreed services and meet the SLAs
- Operational and coordinating support for urgent service issues (e.g. support with incident coordination, manage escalations and troubleshooting related to IAM services)
- Monitoring IAM systems and processes to ensure they are working effectively and efficiently
- Plan, organize, coordinate, and monitor the delivery of IAM projects, from initiation to closure, track tasks and activities
- Ensure that the project deliverables meet the quality standards and the client requirements, and conduct quality assurance
- Handover to the operations team and ensure proper testing and documentation in Confluence
What you bring
- Three years of experience in IT project management or IT service management, preferably in a similar role
- Detailed knowledge of IAM tools and technologies. Note: Specific experience with One Identity Manager is required, and CyberArk is preferred
- Experience in managing user lifecycle (identities, request & approval, provisioning, recertification, business roles)
- Work experience with Active Directory, Jira, Confluence and ServiceNow would be a plus
- Knowledgeable in ITIL processes, demonstrating expertise in IT service management
- Experience in controlling service provider team
- Excellent communication skills (English, German is an advantage)
What we offer
- Flexible working from home and abroad according to internal guidelines (hybrid model/ flexible working hours/cross-border remote work)
- Access to pension/ savings plans/ Allianz products
- Family support (relocation/ childcare facilities)
- Company share purchasing plan
- Mental health and wellbeing programs
- Mobility solutions (Jobrad bike leasing, subvention Jobticket)
- Career opportunities within the entire Allianz Group
- Self-guided learning & development
- ... and so much more
About Allianz Global Investors
Allianz Global Investors is a leading global active asset manager.
We invest for the long term and want to create value for clients every step of the way. We do this by being active – in how we partner with clients and anticipate their needs, and build solutions based on capabilities across public and private markets. Our focus on enhancing our clients' assets leads naturally to a commitment to sustainability for positive change. Our goal is to enhance the investment experience for clients, whatever their location or goals.
Putting our clients' needs first, behaving in a transparent way and treating people fairly means acting with integrity. We encourage a collegial culture, that supports individual responsibility. We invest in the development of our employees to maximize the power of innovation.
We at Allianz believe in a diverse and inclusive workforce, we are committed to the principles of Equal Employment Opportunity and to helping applicants with any disabilities. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board.
If you feel inspired to promote the active asset management experience, this is the place for you. Join our diverse, international, technology-enabled, and agile environment. Simply upload your CV in English to apply for this position If you need support to navigate our websites or at any stage during your application, please send an email with your request to
To Recruitment Agencies:
Allianz Global Investors has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Global Investors does not accept unsolicited resumes from agency or search firm recruiters.
When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place.
Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz Global Investors.
Finally, please do not contact hiring managers directly.
46547 | IT & Tech Engineering | Professional | n.a. | Allianz Global Investors | Full-Time | Permanent
