Fieldservice technician

Fieldservice technician (m/f/d)At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.
This is a position with global grade

99

This position reports to

Service Team Leader

Your role and responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

The work model for the role is: remote.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.

• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.

• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

• Acting as trainer when needed, for field service associates and customers.

You will join a dynamic team, where you will be able to thrive.

Qualifications for the role

• You enjoy working with complementary products such as dust and/or mercury measurements as well as emission calculators
• Ability to demonstrate your experience as a service technician, ideally already in environmental measurement technology
• You have successfully completed training as a technician or master craftsman, with a focus on electrical engineering, automation technology or a related field
• You are at ease communicating in german and English
• High willingness to travel within Germany, occasionally abroad.
• You have an pronounced affinity for service and a high degree of initiative and independence

What's in it for you?

• Evolve in your career: through trainings and our Open Job Market, your career development continues
• Help customers in driving efficiency and sustainability, making a strong impact
• From Employee Assistance Program to global Parental leave, we got you covered

Benefits

• Retirement plan
• Flexible work practices
• Employee Share Acquisition Plan
• Company car

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG
Recruiter responsible for the job: Tina Schebsdat

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