Sales Operations Manager

vor 1 Monat


Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland Rhenoflex GmbH Vollzeit
About Rhenoflex – Part Of Coats Footwear Division

What drives us is our passion for quality, innovation, and speed. Since 1952.

Rhenoflex is part of the Coats Group – a globally leading manufacturer of yarns and structural components for clothing and footwear, as well as a pioneer in high-performance materials. Coats Footwear is recognized as a global powerhouse, providing shoe and accessory manufacturers with an unparalleled range of components and material solutions, supported by unmatched expertise and technical know-how. Coats Footwear enjoys the trust of leading brands worldwide in delivering innovative, sustainable solutions and offers value-added products, including shoe yarns, structural shoe components, fabrics, yarns, and software solutions.

Among Coats Footwear's well-known brand names, in a portfolio of more than 450 different products, are Nylbond, CoatsKnit, EcoVerde, Powerflex, ProWeaveTM, RhenoprintTM, Cyclea, Vogue, and Verde. Become a part of the Coats world.

Sales Operations Manager (m/w/d)

Responsibilities:
  • Sales Demand Planning Leadership:
  • Lead S&OP process for EMEA & Americas, ensuring optimal business analysis, forecasting, and revenue management.
  • Develop strategies to drive financial and non-financial benefits through actionable metrics and insights.
  • Participate in monthly sales demand planning meetings to ensure timely availability of materials for customer orders.
  • Day-to-day Sales Operational Management:
  • Lead Sales Ops team in timely and accurate pre-sales, during-sales, and after-sales support.
  • Address concerns collaboratively with relevant teams to ensure smooth business transactions.
  • Ownership of Customer, Materials, and Pricing Master Data:
  • Maintain up-to-date and accurate data to support timely and efficient customer service.
  • Leadership and Building High-Performing Sales Ops Team:
  • Develop operational strategies aligned with Commercial and Customer Service teams for sustainable business growth.
  • Mentor team members and implement competency development initiatives.
  • Establish KPIs ,performance management and efficient & effective staffing deployment
  • Commercial Coordinator for Cross-Functional Collaboration:
  • Foster alignment with key stakeholders to drive growth, efficiency, and customer satisfaction initiatives.
  • Coordinate with other functional teams to communicate and implement regulations and policies.
  • Change Agent:
  • Facilitate optimization of sales operational activities and drive adoption of best practices.
  • Identify and improve bottlenecks in processes to enhance efficiency and customer experience.
  • Gather feedback for process iteration and improvement.

Requirements:
  • Bachelor of Business Administration (BWL Studium) or equivalent education
  • Minimum 3 years of managerial experience in sales operations or customer services.
  • Strong interpersonal, communication, and project management skills.
  • Demonstrated growth mindset and ability to apply data-driven insights.
  • Excellent proficiency in English with a good command of German. Knowledge of Italian and/or French would be considered a plus.

Benefits:
  • Above-average compensation
  • Health promotion & company medical care
  • Free fruit, water & coffee
  • Cafeteria
  • Modern offices & work equipment
  • Good connectivity – in the Ludwigshafen industrial area
  • Free parking
  • Training program & international development opportunities
  • Home office (according to company guidelines)
  • A warm and competent team

Contact:

Please send your application to:

Frau Martina Resetar Kapas / Human Resources Germany

rx_jobs[AT]

Rhenoflex GmbH

Giulinistrasse 2

67065 Ludwigshafen

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