Customer Order Specialist

Discover the perfect opportunity to utilise your commitment, teamwork skills and structured way of working As a Customer Order Specialist at our client Airbus Operations GmbH in Hamburg Fuhlsbüttel, you can make the most of your expertise and communication skills. If this sounds like you, apply today and become part of a dynamic teamJob descriptionTasks

Responsibility for order processing, material orders and management Efficient organisation of global material shipping Comprehensive material sourcing from Satair and business partners with continuous monitoring and escalation Decision making and solution development for on-time material deliveries and customer satisfaction Clarifying technical questions regarding spare parts by analysing technical documentation and working closely with technical departments Consistently deliver high quality customer responses for materials and services to maximise customer satisfaction Organising and leading regular customer meetings with internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives and other relevant parties Requirements Successfully completed studies in business administration or in the field of supply chain / logistics Alternatively, completed vocational training as an industrial clerk with additional qualification as a technician or business administrator Several years of professional experience in scheduling / material procurement, customer service and logistics Initial experience in project management Advanced user knowledge of SAP, expertise in Google Workspace an advantage Business fluent in English Existing work permit for the EU ServicesOptimum work-life balance –perfect balance between work and life thanks to adaptable working time models
Attractive remuneration – fair pay according to the Equal Pay model, as well as special annual payments and generous bonuses and allowances above the standard pay scale
Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
Prospects through global training programmes – shape your professional future with international, Group-wide training and development opportunities
Social security – company pension plan with generous employer contribution
First-class catering – thanks to on-site facilities such as a canteen and cafeteria
Flexible mobility – employee car park and subsidised Proficard from the Hamburg Transport Association (HVV subscription)

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