Senior Product Analyst

vor 4 Wochen

Berlin, Berlin, Deutschland Parloa Vollzeit
YOUR MISSION

As a Senior Product Analyst (f/m/d)*, you will develop insights products for customers and empower your stakeholders to work with data effectively. You will closely work with Product Managers to ask the right questions, analyze and visualize data and draw meaningful conclusions from our data. You will be one of the founding members of our Analytics Team and help shape our ways of working, tooling and processes. The insights you generate will make an impact to transform the entire customer service industry leveraging data and AI.

IN THIS ROLE YOU WILL:

  • Together with your team, take ownership of designing, building and improving insights products for our customers
  • Work with analytics engineers to build and improve data models based on product needs
  • Take ownership for executing analytics projects end-to-end: understanding user needs and product context, defining hypotheses and approach, retrieving and processing the data, visualizing the data and make it tell a story
  • Work with engineers to define and improve how we track user and customer interactions with our products

Our Tech stack (Data): Microsoft Azure, Python, Kubernetes, Docker, Terraform, MongoDB, MySQL, Redis (more technologies to be added as we build our data platform)

WHAT YOU BRING TO THE TABLE:
  • 7+ years of experience as a product analyst
  • Experience with data modeling
  • Fluency in SQL, experience with version control (git), basic proficiency in Python or R for data analysis
  • Experience with data visualization and related tools (e.g. Looker, Tableau)
  • Experience with defining requirements/implementation of events tracking
  • Strong product thinking and customer/user empathy
  • Experience with leading medium-sized technical projects (3-9 months roadmap)
  • Strong spoken and written communication skills in English
WHAT'S IN IT FOR YOU?
  • Be part of a dynamic, driven team of +20 nationalities with flat hierarchies and collaborative company culture.
  • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
  • Attractive compensation package.
  • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
  • Flexible working hours, 28 vacation days and workation opportunities.
  • Enjoy unlimited access to a variety of fitness, yoga, and leisure activities via Wellpass.
  • Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands.
  • Regular team events, game nights, and other social activities.
  • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
  • Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.

Your recruiting process at Parloa:

Recruiter video call → Hiring Manager Interview → Challenge → Technical Interviews → Meeting the team

Why Parloa?

Join Parloa in revolutionizing customer communication with Artificial Intelligence We're a leading Conversational AI platform collaborating with industry giants, both as partners and clients. Our mission is to create a comprehensive customer solution for businesses worldwide, and we're committed to achieving this by having people and AI join forces.

We were founded in 2017 in Berlin, and since then we've become one of the most innovative SaaS companies in the market. By leveraging our cutting-edge conversational AI platform, we are enabling businesses to have meaningful conversations with their customers. We're committed to achieving this by combining top-notch technical engineering with innovative leadership and the belief that every single team member can have a massive impact on our future.

By joining Parloa, you'll have the opportunity to be part of a dynamic and innovative team that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent 20 million Series A investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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