Technical Support Analyst
vor 4 Wochen
Wer im Schwarzwald sitzt, muss besonders hell leuchten. Waldmann entwickelt in Villingen-Schwenningen seit über 90 Jahren einige der besten Beleuchtungssysteme der Welt. Aber Licht von Waldmann ist kein Selbstzweck. Es dient. Zum Schaffen. Zum Erschaffen. Zum Horizont erweitern. Zum Aufwachen. Zum Hormone steuern. Maximale Qualität und optimale Benutzerfreundlichkeit sind ein Selbstverständnis. Sie sorgen dafür, dass Menschen tun können, was sie tun wollen. Und das dank modernster deutscher Technik so gut, wie es eben überhaupt geht. Erst dann sind die Engineers of Light aus dem Schwarzwald zufrieden.
Zum Schnellstmöglichen Zeitpunkt Suchen Wir Einen
IT User Helpdesk Spezialist (M/W/D)
für unsere Abteilung IT-Services.
Ihre Aufgaben
- Verantwortung für die Entgegennahme und Sofortlösung/Bearbeitung von IT-Problemen und Serviceanfragen
- Einheitliche Erfassung, Kategorisierung, Priorisierung und Weiterleitung an Spezialisten im 2nd-Level oder 3rd-Level
- Identifizierung und Behebung von Störungen und Fehlern
- Installation und Support von PCs, Laptops, Druckern und anderen IT-Geräten
- Übernahme von Aufgaben in der Administration und des Betriebs der System- und Netzwerkinfrastruktur
- Eintragung & Pflege der Dokumentation
- Erfolgreich abgeschlossene IT-Berufsausbildung oder Quereinsteiger mit entsprechender Berufserfahrung im Bereich IT
- Mehrjährige Berufserfahrung in einem vergleichbaren Aufgabengebiet
- Erfahrungen im IT-Umfeld, insbesondere in Bezug auf Helpdesk-Tätigkeiten, im Umgang mit IT-Hard- und Software sowie mit den Windows-Betriebssystemen
- Team- und Kommunikationsfähigkeit sowie Bereitschaft zur stetigen Weiterentwicklung und zuverlässige Arbeitsweise setzen wir voraus
H. Waldmann GmbH & Co. KG
Peter-Henlein-Straße 5
- 78056 Villingen-Schwenningen Personalmanagement
- Frau Alicia Frey
- Telefon
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