Facilities Coordinator
vor 4 Wochen
(Location: Munich, Germany)
Role:
Facilities coordinator will be responsible for coordination and controlling of on-site services and administration, ensuring first class service delivery to the Client account. Facilities coordinator reports to JLL Facilities Manager – Site lead.
Responsibilities:
- coordination and administration of site services at Client’s building located in Munich, Germany,
- provide excellent service to the Client in line with agreed SLA & KPIs,
- ensure exceptional vendor performance, manage, and track the completion of soft services delivery (including, but not limited to cleaning, landscaping, vending, catering/Café),
- management of service request system. Ensure high indicator scores including POU customers’ satisfaction, SLA,
- provide on demand services, coordinate on demand service process including pricing, service ordering, purchase order issuing and invoicing,
- coordinate and plan annual budgeting process,
- ensure accuracy of the data, analyse the costing and budgets and engage the management accordingly,
- ensure monthly finance processes are delivered as per agreed timeline: invoicing, GR, UMLV,
- manage and understand scope and budget change process, and contractual cost saving commitment,
- ensure that on-site Client’s expectations are met and exceeded. Act as a single point of escalation for all strategic customer facing matters,
- ensure reporting requirements, quality control, audit requirements, safety compliance are met all times,
- perform site inspections, safety inspections and other internal quality check inspections,
- assist during audit process and provide audit reports with professional justification wherever required,
- actively participate in RFP processes in conjunction with JLL Sourcing Team and JLL Site lead,
- understand the FM scope and in consultation with the Site lead – develop specific processes & procedures to reduce cost & improve client satisfaction,
- support development & implementation of facilities management account plan for the facility,
- promote Safety First attitude. Assist the JLL H&S Manager with ensuring outstanding adherence to JLL Health and safety procedures,
- coordinate and understand local and corporate EHS requirements, including but not limited to Pre task plan, permit procedure, Red Tag, chemical approval process etc.
Requirements:
- Have an experiance in facilities management, including experience in reactive and preventive work order management, soft service delivery and coordination.
- Outstanding client relationship management skills with great client focus and “can do” attitude.
- Commercial skills and understanding of market situation.
- Ability to manage subcontracted vendors’ staff to a high-performance level.
- Superior organizational, interpersonal communication and problem-solving skills.
- Highly motivated, pride and ownership of facility/scope.
- Ability to work autonomously.
- Ability to manage multiple work assignments simultaneously, manage multiple or conflicting priorities, and handle a high-pressure working environment.
- Analytical ability and attention to detail.
- Written and verbal English language skills.
- MS Office skills with advanced Excel, Microsoft Project, and good Word, PowerPoint skills.
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Facilities Coordinator
vor 1 Monat
Feldkirchen, Deutschland JLL VollzeitJLL supports the Whole You, personally and professionally. **Facilities Coordinator(Location**: Munich, Germany) **Role**: Facilities coordinator will be responsible for coordination and controlling of on-site services and administration, ensuring first class service delivery to the Client account. Facilities coordinator reports to JLL Facilities Manager -...