User Experience Manager

You have a passion for technology and want to make the world a greener place? Then become a playmaker and join our team as User Experience Manager (f/m/d) at E.ON Digital Technology. We play a key role in shaping the energy transition by leading E.ON's digital transformation across Europe. We explore new paths by developing ideas, breaking new ground, making visions reality, and bringing new technologies to life. We deliver sustainable technology solutions because it's on us to make new energy work The Team - your impact Are you thrilled by user experencience and IT topics? Then join our team and take care of our 80.000 users and improve their experience with our services and IT tools. Your Role - meaningful & rewarding Take care of over 80.000 internal users and improve their experience with our IT products and services Collaborate with product and service owners to monitor and push the progress of their UX actions Report the status of activities that improve the user experience to national and international stakeholders, including senior management Analyze technical, incident and feedback data from different tools (Service Now, Nexthink, Qualtrics) and carve out main polluters as well as other significant findings Translate numbers, data and facts into content-related improvement potential and derive meaningful actions with the collaboration of service and product owners International stakeholder management with the clear target to improve the user centricity Your Profile - authentic & open-minded Many years of professional working experience in relevant positions Completed studies in business administration or a comparable qualification Exceptional analytical skills and a high affinity for numbers Strong project management skills Fluent in German and English High willingness to travel regularly in Europe Our Benefits - smart & useful Enjoy hybrid work: We combine office collaboration with focused work from home. It's also possible to go on workation for up to 20 days per year withinEurope. Advance your development: We grow and we want you to grow with us. Learning on the job, exchanging with others, or taking part in an individualtraining - our learning culture enables you to bring your personal and professional development to the next level. Recharge your battery: You have 30 days of paid vacation per year plus Christmas and New Year's Eve off. Your battery still needs charging? You canexchange parts of your salary for more paid vacation or you can take a sabbatical. Stay active & healthy: Benefit from a company-sponsored health membership. Elevate your mobility: From car and bike leasing offers to a subsidised Deutschland-Ticket - your way is our way. Think ahead: With our company pension scheme and a great insurance package we take care of your future. This is by far not all We are looking forward to speaking with you about further benefits during the hiring process. Do you have questions? For further information please contact the Talent Acquisition Team, . Please understand that for data protection reasons we can only accept applications submitted via our portal. Unfortunately, we cannot consider application documents that reach us by email or post. What you need to know:Job Req ID: 240038Contract type: PermanentWorking time: Part or Full timeCompany: E.ON Digital Technology GmbHLocation: Essen, Hannover, Würzburg, München, Berlin, Hamburg, Frankfurt am MainFunction area: IT/Digital; Process Management; Project/Program Management; Quality Management Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.