Process- and Order Manager
vor 1 Woche
Empowering people, creating technology.
Responsibilities:
Complete customer support from order acceptance and processing to delivery of the consignment to the customer (single point of contact) Daily updated entry of orders in the ERP system, taking into account the payment and delivery terms, the shipping method and packaging regulations as well as the respective country-specific customs and import regulations Independently checking incoming orders and initiating any necessary corrections in direct contact with customers or with the respective country sales representatives Coordinating delivery dates according to customer requirements through intensive communication with all internal departments involved Ensuring the timely allocation of goods and proactive action in all matters in order to fulfil customer requirements while taking our corporate goals into account. Checking documentary payment transactions (processing of letters of credit) Focus on continuous process improvements, digitalisation potential and development of best practices in the entire customer order process chain to increase performance and further develop the department. Developing and refining operational core processes Analysis and optimisation of the ordering behaviour of our national companies Developing, analysing and documenting key figures within the supply chain in cooperation with related departments and our national companies. Support for necessary process introductions in the national companiesQualifications:
Degree in logistics, business administration, supply chain management, industrial engineering or equivalent Professional experience in logistics or SCM Very good knowledge of SAP (mainly module SD) and MS Office Good project management skills Process-optimised, project-related and solution-oriented work High level of personal responsibility and self-motivation Analytical way of thinking Structured, target- and deadline-orientated and independent way of working Flexibility Intercultural competence and team spirit Very good written and spoken German and English skills-
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