Frontoffice/Eingangssachbearbeitung Kindertagespflege

Job Description:

• Process incoming requests, cancellations, and other inquiries (financial benefits and childcare permits) for the field of child daycare
• Recording of applications and cancellations in the specialized procedure
• Initial advice for childcare providers, specialist consultations, and parents
• Participation in the preparation of statistics for the department
• Responsible management of functional addresses (email, phone)
• Assistance in special actions of the department

Your Profile:

• Qualification for career group 1, 2nd entry-level position or administrative assistant
• High degree of service orientation and a confident and secure manner
• Good verbal and written expression as well as an independent and goal-oriented work method
• Flexibility, willingness to work, and resilience
• Enjoy working in a motivated, open, and constructive team
• Knowledge in relevant legal areas Social Code VIII, Child Education Act with implementing ordinance, Administrative Procedures Act or the willingness to acquire them, as well as IT skills (Word, Excel, SoPart) or the willingness to acquire them