Aktuelle Jobs im Zusammenhang mit Customer Operations Manager/in - Köln, Nordrhein-Westfalen - Deutscher Ärzteverlag GmbH


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    Job Title: Finance Operations ManagerHRS GmbH, a leading provider of business travel solutions, is seeking a highly skilled Finance Operations Manager to join our team in Cologne. As a key member of our finance department, you will play a crucial role in ensuring the efficient financial management and financial control necessary to support all business...


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    About HRS GroupHRS Group is a pioneering company in the business travel industry, dedicated to elevating every stay through innovative technology. With a rich history of over years, our digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.Business Unit: FinanceThe Finance department at...


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Customer Operations Manager/in

vor 3 Monaten


Köln, Nordrhein-Westfalen, Deutschland Deutscher Ärzteverlag GmbH Vollzeit
Suchst Du eine spannende Position in einem innovativen Umfeld? Als Customer Operations Manager (m/w/d) spielst Du eine zentrale Rolle in unserem Team der Media Solutions beim Deutschen Ärzteverlag, einem der führenden medizinischen Fachverlage. Sei für unsere Media-Kunden ein zentraler Ansprechpartner und sorge dafür, dass alles reibungslos läuft. Bringe Dein Engagement und Know-how ein, um gemeinsam mit uns die Zukunft des Verlags zu gestalten. Wir bieten u.a. attraktive Vergütung und flexible Arbeitszeiten. Werde Teil eines dynamischen Teams und gestalte aktiv die Zukunft der Branche mit. Wir freuen uns darauf, Dich kennenzulernen

Aufgaben

- Auftragserfassung und -bearbeitung: Du bist verantwortlich für die Erfassung und Bearbeitung von Onlineinsertionen, einschließlich Display-Anzeigen, Newsletter-Kampagnen und Content-Insertionen.
- Reservierungsverwaltung: Du behältst den Überblick über die Reservierungsübersichten für die genannten Insertionen und stellst sicher, dass alle Buchungen reibungslos verlaufen.
- Werbemittelmanagement: Du beschaffst, prüfst und integrierst Werbemittel, wobei Dein Hauptfokus auf Newsletter-Kampagnen liegt.
- Kampagnen-Reporting: Du erstellst detaillierte Kampagnen-Reports und versendest Belege und Screenshots an unsere Kundeninnen und Kunden.

Profil

- Abgeschlossene kaufmännische Ausbildung: Eine starke Grundlage in kaufmännischen Prozessen ist erforderlich.
- Erste Berufserfahrung: Idealerweise hast Du bereits erste Erfahrungen im Bereich Customer Operations oder Auftragsmanagement gesammelt, vorzugsweise im digitalen Umfeld.
- Organisationsfähigkeit: Du bist in der Lage, mehrere Aufgaben gleichzeitig zu verwalten und behältst stets den Überblick.
- Kommunikationsstärke: Du verfügst über ausgezeichnete Kommunikationsfähigkeiten in Deutsch (in Wort und Schrift) und Englisch (gut) und arbeitest gerne im Team.
- Technisches Verständnis: Grundkenntnisse in HTML und CSS von Vorteil.

Wir bieten

- Flexible Arbeitszeiten, Möglichkeit zum Home Office und attraktive Leistungen nach Tarifvertrag
- Gute Zusammenarbeit ist uns wichtig: Wir führen regelmäßige Feedbackgespräche und haben kurze Kommunikationswege
- Angenehmes Arbeiten in einem motivierten Team auf Augenhöhe, per Du und ohne Dresscode
- Sehr gutes Arbeitsklima und moderne Büros
- Individuell gestaltete Weiterbildungsmöglichkeiten: Bilde Dich kontinuierlich durch externe und interne Workshops, Trainings und Seminare weiter
- Benefits wie Sport- und Gesundheitsangebote
- Betriebsrestaurant und regelmäßige Mitarbeiter-Events
- Sehr gute Verkehrsanbindung (ÖPNV und PKW) und kostenfreie Parkplätze direkt am Haus