Desktop Support Specialist

Vor 7 Tagen


Stuttgart, Baden-Württemberg, Deutschland K&K social resources & development GmbH Vollzeit

Desktop Support Specialist

Standort:
Stuttgart

Personal requirements and soft skills

Role:
Desktop Support Specialist


Employment Type:
Full-time permanent


Start Date:
ASAP


Location:
Stuttgart, Germany


German and English language skills are required

Responsibilities:

  • As a Support Analyst, you will provide Level 1 and 2 support for the production environment. This will give you the exceptional opportunity to take responsibility for the central operation of productioncritical IT systems and server platforms in international plants
  • You will collect and document the necessary information during business incidents
  • You will quickly resolve critical incidents or escalate them if necessary
  • You will be in close contact with the Level 3 support team for prioritisation and escalations
  • You also become a central part of the problem management. Server administration activities, performing database backups and handling recovery issues are also part of your duties

Skills:

  • 2+ years of handson experience in one of the following areas:
  • Windows Server Administration
  • Linux
  • High awareness of ITIL processes (incident, change and problem management)
- **The person is going to work in a shift system (6 days mornings - 4 days off - 6 days late

  • 4 days off 6 days night 4 days off )**
    Edita Badasyan
K&K social resources and development GmbH

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