Desktop Support Specialist
Vor 7 Tagen
Desktop Support Specialist
Standort:
Stuttgart
Personal requirements and soft skills
Role:
Desktop Support Specialist
Employment Type:
Full-time permanent
Start Date:
ASAP
Location:
Stuttgart, Germany
German and English language skills are required
Responsibilities:
- As a Support Analyst, you will provide Level 1 and 2 support for the production environment. This will give you the exceptional opportunity to take responsibility for the central operation of productioncritical IT systems and server platforms in international plants
- You will collect and document the necessary information during business incidents
- You will quickly resolve critical incidents or escalate them if necessary
- You will be in close contact with the Level 3 support team for prioritisation and escalations
- You also become a central part of the problem management. Server administration activities, performing database backups and handling recovery issues are also part of your duties
Skills:
- 2+ years of handson experience in one of the following areas:
- Windows Server Administration
- Linux
- High awareness of ITIL processes (incident, change and problem management)
- 4 days off 6 days night 4 days off )**
Edita Badasyan
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