Aktuelle Jobs im Zusammenhang mit Customer Service Mitarbeiter in - Berlin, Berlin - DeutschAkademie Sprachschule & Weiterbildung GmbH
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Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Verify...
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Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Verify...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
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Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...
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Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...
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Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
Customer Service Mitarbeiter in
vor 3 Monaten
\- kommen täglich zur DeutschAkademie oder lernen flexibel weltweit in einem unserer Deutschkurse. Unser Motto lautet dabei: Mit Spaß zum Erfolg Als innovatives Sprachinstitut garantieren wir einen sicheren Arbeitsplatz und erfahrene Vorgesetzte sowie gleichzeitig eine dynamische Arbeitsumgebung, in der wir Herausforderungen des globalen Wandels, wie die Digitalisierung, als Zukunftschance und Potenzial zur
Optimierung sehen.
Aktuell sind über 80% unserer Führungspositionen von Frauen besetzt, die ihre individuellen Karrierewege im Unternehmen gehen. Wir legen großen Wert auf interne Weiterentwicklung. Kurze Kommunikationswege, flache Hierarchien, empathische Vorgesetzte und eine rege Feedback-Kultur zeichnen unsere Arbeitsatmosphäre aus.
Als eine der führenden Sprachschulen für Deutsch als Fremdsprache in Deutschland und Wien arbeiten wir tagtäglich daran, unsere hochwertigen Live-Online
- als auch Präsenzformate mit Qualitätsgarantie und unseren erstklassigen Kundenservice stetig zu optimieren. Dieses Engagement für Qualität schätzen auch unsere Kund\*innen.
Aufgaben
- Eigenverantwortliche Beratung unserer internationalen Kund\*innen und Key Accounts aus aller Welt in unserem Front Office
- Intensiver Kundenkontakt und Bearbeitung von Anfragen und Aufträgen via Telefon, E-Mail und Live-Chat
- Übernahme
administrativer Aufgaben wie z.B. Zahlungsabwicklung,
Materialbestellung, Kassenführung und allgemeine Tätigkeiten in der
Schulorganisation
- Verwaltung und Pflege der Kurs
- und Teilnehmerunterlagen in der Datenbank
- Projektbezogene und abteilungsübergreifende Aufgaben, z.B. im Marketing oder im Back Office
Qualifikation
- Einen kaufmännischen Hintergrund (Ausbildung im Bereich Betriebswirtschaft oder verwandten Fachrichtungen wie Tourismus, Hotellerie, Marketing, etc.)
- (Erste) praktische Erfahrung im Dienstleistungssektor, im Bürobereich oder in Umfeldern mit hoher Kundenorientierung
- Viele unserer Mitarbeiter\*innen kommen als Quereinsteiger\*innen z.B. aus den Bereichen Touristik und Hotellerie
- Sehr gute Deutsch
- und gute Englischkenntnisse
- Freude an der Arbeit mit Menschen und der Kundenberatung, Organisationstalent, Eigeninitiative und Teamgeist
**Benefits**:
- Entwicklungsmöglichkeiten innerhalb des Unternehmens
- Herausfordernde und abwechslungsreiche Aufgaben in einem expandierenden Umfeld
- Flache Hierarchien: kurze Kommunikations
- und Entscheidungswege
- Betreuung durch Mentoring und regelmäßige Feedback-Gespräche
- Ein modernes Büro im Herzen Berlins, am Alexanderplatz oder Wittenbergplatz
- Mögliche Homeofficetage
- Monatlicher Fahrtkostenzuschuss (BVG Ticket)
- Eintritt: ab sofort in Vollzeit (ab 37h/Woche) oder Teilzeit (ab 20h/Woche) möglich
- Ein unbefristeter Arbeitsvertrag und ein krisensicherer Arbeitsplatz
- Urlaub über den gesetzlichen Anspruch hinaus: 30 Urlaubstage
- Regelmäßige Teamevents, monatlicher Stammtisch
- Kostenlose Getränke, Obst und Snacks
Wenn du dich von der Position "Customer Service Mitarbeiter\*in - Frontoffice" angesprochen fühlst, freuen wir uns auf deine aussagekräftigen und vollständigen Bewerbungsunterlagen (Anschreiben, CV, Zeugnisse) an Pascal Sowa. Bitte nenne uns in deinem Anschreiben deine Gehaltsvorstellungen und das nächstmögliche Eintrittsdatum.
