Business Application Specialist – Infor M3 Sales Management

vor 1 Woche

Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG Vollzeit

We want you to grow with us:

We are expanding our existing team and looking for a further team member to support us in our daily work and challenges with our IT Applications & Business Solutions scope. We provide overall solution guidance based on a broad understanding of the business needs, current solutions, technology strategies, IT standards, and security requirements. Furthermore, we contribute to helping identify the strategic direction, determine business needs and design & deliver technical solutions.

What we can offer:

We offer a challenging role in a highly technological, dynamic and international environment in a flexible workplace where you can improve your skills. It also allows working with globally distributed, cross-functional teams and workstreams on state-of-the-art business applications projects through discovery, design, build, test, and deployment activities within the latest cloud-based version of M3.


How you will spend your time as our next Business Application Specialist – Infor M3 Sales Management:

As an "O2C Specialist", you work closely with your "Group Solution Owner Order to Cash" to implement end-to-end processes in a complex solution environment centered around INFOR CloudSuiteTM Food & Beverage. You will be responsible for deriving and implementing defined requirements and maintaining multiple scenarios to meet user expectations for functionality and accuracy. In addition, you will take ownership of deployment, design enhancements and system configurations to improve our end users' use of O2C business applications and support in day-to-day operations, e.g., incident management activities.

What you will do:

  • As a Business Expert, you will ensure that applications, including Customer Order Processing, Pricing & Conditions, Sales Statistics & Performance, Point of Sale Integration, and Customer Service Desk, among others, meet business needs and end-user requirements. Your role involves identifying and resolving issues within system applications.
  • Additionally, you will share responsibility for applications such as Lot and Allocation Control, Picking, Warehouse Management, Transport Management, Transportation Planning Interfaces, Freight Cost Management, Customer Order Returns, and Invoicing. This entails ensuring these applications fulfil business objectives, meet end-user requirements, and address any system application issues that arise.
  • Ensure that any new software integration into the company's systems, especially in order management, meets functional requirements, system compliance, and interface specifications. This will also require conducting impact analyses for monthly code drop release notes.
  • Assist business teams with System Integration Testing (SIT) and User Acceptance Testing (UAT) requirements for existing and new Infor M3 systems and modules.
  • Translate business requirements into working solutions by creating technical designs and configuration documents.


What we expect of you:

  • Solid business understanding and ability to build relationships between business and IT
  • Advanced knowledge of business process management, requirements definition, solution design and testing
  • Order to Cash cycle experience required; with M3 functional application support experience is a plus
  • Experience with ERP implementations, e.g., M3 Sales Management, M3 Supply Chain Execution, EDI and Transportation Management Systems
  • Experience working on multi-phase global implementations is preferred
  • Ability to work effectively in a complex collaborative, matrix environment with virtual teams in a multi-cultural / geographically diverse environment
  • Good command of spoken and written the English language is a must, and German is a plus

PLEASE NOTE: for non-EU applicants, a valid work and residence permit is a prerequisite for this post.

About Intersnack IT

Intersnack IT KG is a member of the Pfeifer & Langen Industrie- und Handels-KG's group of companies and a sister company to Intersnack Group. Established from the international harmonisation and centralisation of Intersnack Group's IT estate, we are responsible for all group-wide IT services for and within Intersnack Group. It's our target to provide the common IT infrastructure, aligned IT services and business solutions according to Intersnack's requirements. Based on a solid digital foundation Intersnack IT KG acts as a partner to all Intersnack functions, actively contributing to Intersnack's business strategy. Explore exciting career opportunities and learn more by visiting our website at Intersnack IT KG


About Intersnack Group
Intersnack has become one of Europe's leading savoury snacks producers by 'creating happy snacking moments' in people's lives. Being privately owned, we operate with a long-term view and commit ourselves to a more sustainable world. Successful and sustainably growing, our turnover in 2022 was more than €3.7bn. We are now present in more than 30 countries across Europe and beyond. We have 12 regional Management Units, 42 production sites and a total workforce of approximately 14,000 people. For further company insights, please visit the following link: Intersnack Group Overview


If you're interested in pursuing a career in the thriving and dynamic food industry, Intersnack has several exciting opportunities available. Come join our team and help us grow and celebrate our successes together

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