Trade Advisor

vor 1 Woche


Hamburg, Hamburg, Deutschland Deutsche Bank Vollzeit
Job Description:

Trade Finance is responsible for advising, distributing, and processing services in foreign trade. Companies, corporations, and financial institutions worldwide rely on our expertise and trust our advice. By collaborating with colleagues in the bank's global network, we develop integrated, sustainable solutions for our customers.


Your Responsibilities:
  • Manage a portfolio of clients, requiring flexibility in handling customer inquiries
  • Possess in-depth knowledge of products such as Guarantees and Documentary Business, as well as familiarity with all other products
  • Make decisions and be accountable for them
  • Act as a contact person for all customers in the relevant market areas around Trade Finance Flow products, including Client-Sales-Team Meetings
  • Maintain customer contact via phone, video conference, webcast, or other digital media
  • Share responsibility with the team for successful transaction processing, especially in collaboration with the Center of Excellence and the processing center for operational implementation
  • Ensure compliance with all Non-Financial Risk controls, including reconciliation and escalation processes
  • Engage in solution-oriented discussions with customers on our compliance requirements, ensuring the execution and potential escalation of transaction monitoring
  • Understand customer needs and provide advice on Trade Finance Flow products based on your knowledge, developing cross-selling approaches
  • Handle and resolve customer complaints (including documentation)
  • Conduct specialized workshops in the bank's premises or through suitable digital media
  • Actively participate in relevant projects for the Trade Advisory & Services area
  • Identify opportunities for improvement in current and future transaction processing

Your Skills and Experience:
  • Completed banking apprenticeship, advanced qualifications and/or studies
  • Several years of experience in Trade Finance and/or consulting corporate clients
  • Fluent verbal and written communication skills in German and English, knowledge of at least one other foreign language is advantageous
  • High level of initiative and assertiveness, as well as commitment and resilience
  • Strong flexibility and the ability to deliver work results at a high quality level under time pressure
  • Proactive, independent, and structured work in cross-functional teams, across hierarchies, regions, and time zones
  • Openness to new challenges and ability to independently familiarize yourself with new topics
  • Strong social competence, teamwork, and communication skills

What We Offer:

We provide a wide range of benefits that cover all your professional and personal needs.

  • Emotionally Balanced: A positive attitude helps us overcome everyday challenges - both professionally and personally. Benefit from services like counseling in difficult life situations and offerings to promote mental health.
  • Physically Fit: With offerings to maintain your personal health and a conducive work environment, the bank helps you stay physically fit. Benefit from services like comprehensive check-up examinations, vaccination offerings, and advice on healthy living.
  • Socially Connected: Interacting with others opens up new perspectives, advances us professionally and personally, and strengthens our self-confidence and well-being. Benefit from offerings like support through the family service, the FitnessCenter Job, flexible working models (e.g., part-time, job tandem, hybrid work), as well as a comprehensive culture of diversity, equal opportunities, and participation.
  • Financially Secure: The bank not only secures you financially during your active career but also for the future, supporting your flexibility and mobility - whether privately or professionally. Benefit from offerings like contribution plans for retirement provision, banking services for employees, company bike, or the Germany ticket.

As benefits may slightly vary depending on the location, please approach your recruiter with specific questions.

The position is offered in full-time and part-time.

If you have any questions about the recruitment process, Christoph Schneider is happy to assist you.

Our values shape the inclusive, supportive, and diverse working environment we aim to build. We foster a culture that embraces various perspectives, insights, and backgrounds to drive innovation. We assemble skilled and diverse teams to achieve business outcomes and empower our employees to reach their full potential. Explore flexible work options and other programs we provide.

We endorse positive work relationships, high standards of behavior, and performance. We welcome applications from talented individuals of all backgrounds and are dedicated to ensuring a work environment free of harassment, discrimination, and retaliation.

Visit Inside Deutsche Bank to delve deeper into the bank's culture, including Diversity, Equity & Inclusion, Leadership, Learning, the Future of Work, and more.


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