Aktuelle Jobs im Zusammenhang mit Operations Change Management Specialist - Berlin, Berlin - Sumup
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Operations Management Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland quo connect management consulting GmbH' VollzeitOperations Management SpecialistQuo connect management consulting GmbH is seeking a highly motivated Operations Management Specialist to join our team. As a key member of our operations team, you will be responsible for developing and implementing performance management systems, managing cost reduction, quality, and efficiency programs, and leading large...
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Operations Management Specialist
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IT-Change Management Specialist
Vor 5 Tagen
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IT-Change Management Specialist
Vor 5 Tagen
Berlin, Berlin, Deutschland KPMG VollzeitJob DescriptionWir suchen einen motivierten und engagierten IT-Change Management Specialist, der sich für die Gestaltung und Umsetzung von IT-Change-Prozessen begeistert. Als Teil unseres Teams wirst du die IT-Infrastruktur unterstützen und die Fachabteilungen bei der Bereitstellung von effizienz- und effektivitätssteigernder Business-Software...
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IT-Change Management Specialist
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Berlin, Berlin, Deutschland KPMG VollzeitJobbeschreibungWir suchen einen motivierten und engagierten IT-Change Management Specialist, der sich unserer IT-Infrastruktur und unseren Fachabteilungen bei der Bereitstellung von effizienz- und effektivitätssteigernder Business Software unterstützt.Deine AufgabenDu übernimmst die Aufnahme und Verarbeitung von neuen IT-Changes im Rahmen Deiner...
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IT-Change Management Specialist
Vor 7 Tagen
Berlin, Berlin, Deutschland KPMG VollzeitJobbeschreibungWir suchen einen motivierten und engagierten IT-Change Management Specialist, der sich unserer IT-Infrastruktur und unseren Fachabteilungen bei der Bereitstellung von effizienz- und effektivitätssteigernder Business Software unterstützt.Deine AufgabenDu übernimmst die Aufnahme und Verarbeitung von neuen IT-Changes im Rahmen Deiner...
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Operations Change Manager DACH
Vor 3 Tagen
Berlin, Berlin, Deutschland knuspr VollzeitJoin Our Team as a Change Manager for DACH OperationsWe are, a part of Rohlik Group, one of the most successful online food retailers in Europe and the first Czech unicorn. We are expanding our operations to Germany and need a skilled Change Manager to lead our DACH region.As a Change Manager, you will be responsible for managing the strategic pipeline of...
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Operations Change Manager DACH
Vor 3 Tagen
Berlin, Berlin, Deutschland knuspr VollzeitJoin Our Team as a Change Manager for DACH OperationsWe are, a part of Rohlik Group, one of the most successful online food retailers in Europe and the first Czech unicorn. We are expanding our operations to Germany and need a skilled Change Manager to lead our DACH region.As a Change Manager, you will be responsible for managing the strategic pipeline of...
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Network Change Management Specialist
vor 2 Wochen
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Network Change Management Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland PŸUR VollzeitAbout PŸUR PŸUR is a leading fiber optic network operator in Germany, renowned for delivering high-speed internet, phone services, and an extensive TV program lineup. We specialize in providing Gigabit bandwidth through our advanced fiber optic networks and are committed to operating with renewable energy sources. The Role: Network Change Manager We...
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Network Change Management Specialist
vor 2 Wochen
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Network Change Management Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland PŸUR VollzeitAbout PŸUR PŸUR is a leading fiber optic network operator in Germany, renowned for delivering high-speed internet, phone services, and an extensive TV program lineup. We specialize in providing Gigabit bandwidth through our advanced fiber optic networks and are committed to operating with renewable energy sources. The Role: Network Change Manager We...
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Network Change Management Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland PŸUR VollzeitAbout PŸUR PŸUR is a leading fiber optic network operator in Germany, renowned for delivering high-speed internet, phone services, and an extensive TV program lineup. We specialize in providing Gigabit bandwidth through our advanced fiber optic networks and are committed to operating with renewable energy sources. The Role: Network Change Manager We...
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Network Change Management Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland PŸUR VollzeitAbout PŸUR PŸUR is a leading fiber optic network operator in Germany, renowned for delivering high-speed internet, phone services, and an extensive TV program lineup. We specialize in providing Gigabit bandwidth through our advanced fiber optic networks and are committed to operating with renewable energy sources. The Role: Network Change Manager We...
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IT-Change Management Specialist
Vor 4 Tagen
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IT-Change Management Specialist
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IT-Change Management Specialist
vor 1 Monat
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Operations & Logistik Specialist
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Operations & Logistik Specialist
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Operations Change Management Specialist
vor 3 Monaten
Change Management Specialist - 1 year contract
At SumUp, small business owners are at the heart of everything we do. That's why we create powerful, easy-to-use financial solutions to help them run their businesses. With merchants in over 35 countries using SumUp to run their business, we're building the first-ever global card acceptance brand. Adopting the founder's mentality and a "team-first" attitude, our teams around the world work together to ensure that small business owners can be successful doing what they love.
We're looking for a Change Management Specialist to join our Change Management Team. In this role you will be streamlining communications from stakeholders within the company to the Knowledge Management and Learning&Development teams in order to provide the Customer Support Team with all the information and updates they'll need to perform their tasks.
What you'll do:
Handle the flow of information and updates to Customer Support from other departments in the form of Jira tickets, Confluence and slack updates Communicate urgent issues such as payout delays and service errors to agents, activating IVR messages, coordinating CRM campaigns Act as the primary point of contact for any update or new flow impacting customer support, coordinating the content, templates and training changes within the Enablement function Connect the Customer Support teams with the product teams, potentially raising and finding solutions to known issues with the help of stakeholders Contribute to projects by creating documentation and flowcharts and providing feedbackYou'll be great for this role if you have:
Strong written and verbal communication skills Excellent organizational skills, ability to multitask You have experience in Customer Support or Operations related roles Experience with Jira and Confluence is a plus Previous experience in Project Management is a plusWhy you should join SumUp
We're a truly global team of + people from 60+ countries, spread across 3 continents We get together regularly for breakfasts, team events, office parties and sports You'll receive an annual budget for attending conferences and external training We offer a corporate pension scheme, 28 days' paid leave, subsidised Urban Sports Club membership and other great benefits You'll be based in the heart of Berlin, one of Europe's leading tech hubs and most vibrant citiesAbout SumUp
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognise that candidates feel they need to meet % of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
