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Manager, Aftermarket
vor 3 Monaten
Position Summary
For our Service Department we are searching for the next possible date a Manager Aftermarket
Essential Responsibilities
Your responsibilities:
Strategic development of the Aftermarket department with overall responsibility for the areas of spare parts, commissioning, claims and repair shop Technical and disciplinary management of the teams in Wiesbaden and the Essen Service Centre Creation and implementation of service standards and guidelines Development and expansion of after sales offerings, taking into account market and customer requirements Further development of the customer service area in conjunction with the spare parts business in the area of digitalisationPosition Requirements
Your Profile:
Technical Education with good commercial understanding or commercial Education with a technical focus Several years of experience in the after market Technical expertise in the field of pumps Experience in dealing with KPIs Organisational skills and ability to resolve conflicts Negotiating skills, self-confidence, ability to work under pressure Ability to cooperate and goal-orientated thinking Assertiveness Convincing demeanour Ability to present complex issues in an understandable way Ability to work in a team and cooperative behaviour Very good written and spoken German and English language skills