Technical Support
vor 2 Wochen
Technical Support
At Nissen & Velten Software GmbH, located in Stockach, we are seeking a Technical Support to join our support team.
Nissen & Velten Software is a leading employer in the IT industry, providing business software solutions for medium-sized companies. With a focus on wholesale, our product eNVenta offers innovative solutions for ERP, CRM, E-Commerce, and logistics.
Your Responsibilities
- You will be part of a motivated team that efficiently handles customer inquiries to ensure high customer satisfaction.
- Being the primary point of contact for customers.
- Handling and analyzing incoming support requests in depth.
- Providing assistance on installations, technical interfaces, related services, and databases for eNVenta ERP.
Your Profile
- Completed vocational training in a technical or commercial field, or similar qualifications.
- Good IT skills.
- Ability to understand business processes in ERP.
- Enjoy interacting with customers and possess strong communication skills.
- Logical thinking, quick grasp, willingness to learn, and service-oriented.
- Excellent German and English language skills.
What We Offer
- Teamwork in a modern and attractive work environment that values commitment, initiative, and mutual support.
- Benefits package and competitive remuneration.
- Flexible working hours.
- Company car (also for private use), mobile phone, tablet, and notebook.
- Opportunities for personal and professional development.
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