Aktuelle Jobs im Zusammenhang mit Team Lead Customer Service - Munich, Bayern - Maria Galland International GmbH
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Customer Service Team Lead
Vor 3 Tagen
Munich, Bayern, Deutschland Werfen VollzeitJob OverviewAt Werfen, we are seeking a highly skilled Customer Service Team Lead to join our team in Munich, Germany. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of service quality.About the PositionWe are looking for a talented individual who can lead...
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Customer Service Team Lead
Vor 3 Tagen
Munich, Bayern, Deutschland Werfen VollzeitJob OverviewAt Werfen, we are seeking a highly skilled Customer Service Team Lead to join our team in Munich, Germany. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of service quality.About the PositionWe are looking for a talented individual who can lead...
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Customer Service Team Lead
vor 1 Woche
Munich, Bayern, Deutschland Werfen VollzeitAbout the RoleWe are seeking a skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesLead a team of customer service representatives to achieve exceptional customer...
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Customer Service Team Lead
vor 1 Woche
Munich, Bayern, Deutschland Werfen VollzeitAbout the RoleWe are seeking a skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesLead a team of customer service representatives to achieve exceptional customer...
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Customer Service Team Lead
Vor 5 Tagen
Munich, Bayern, Deutschland Werfen VollzeitAbout the RoleWe are seeking a skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesLead a team of customer service representatives to achieve exceptional customer...
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Customer Service Team Lead
Vor 5 Tagen
Munich, Bayern, Deutschland Werfen VollzeitAbout the RoleWe are seeking a skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesLead a team of customer service representatives to achieve exceptional customer...
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Customer Service Team Lead
vor 2 Wochen
Munich, Bayern, Deutschland Werfen VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of customer service representatives to...
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Customer Service Team Lead
vor 2 Wochen
Munich, Bayern, Deutschland Werfen VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of customer service representatives to...
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Customer Service Team Lead
vor 3 Wochen
Munich, Bayern, Deutschland Werfen VollzeitAbout the PositionWe are seeking a highly skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service representatives to...
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Customer Service Team Lead
vor 2 Wochen
Munich, Bayern, Deutschland Werfen VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of customer service representatives to...
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Customer Service Team Lead
vor 3 Wochen
Munich, Bayern, Deutschland Amazon TA VollzeitJob Summary:The Delivery Station Liaison (DSL) team at Amazon TA provides exceptional customer service. As a Team Manager, you will lead a team of 15-25 DSL agents remotely, focusing on enhancing customer satisfaction and collaborating with stakeholders to resolve issues.Key Responsibilities:Lead a team of 15-25 DSL agents remotely, providing guidance and...
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Customer Service Team Lead
vor 3 Wochen
Munich, Bayern, Deutschland Amazon TA VollzeitJob Summary:The Delivery Station Liaison (DSL) team at Amazon TA provides exceptional customer service. As a Team Manager, you will lead a team of 15-25 DSL agents remotely, focusing on enhancing customer satisfaction and collaborating with stakeholders to resolve issues.Key Responsibilities:Lead a team of 15-25 DSL agents remotely, providing guidance and...
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Assistant Team Leader Customer Service
vor 1 Monat
Munich, Bayern, Deutschland Online-Company VollzeitPosition Title: Assistant Team Leader Customer ServiceCompany Overview: A prominent online enterprise recognized for its innovative solutions and commitment to customer satisfaction. The organization operates with a workforce exceeding 1000 individuals and serves a vast clientele of 15 million.Key Responsibilities:Assist existing Team Leaders while...
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Lead Customer Service Team
vor 1 Monat
Munich, Bayern, Deutschland Lanes & Planes VollzeitPosition: Lead Customer Service Team at Travel & Beyond Are you prepared to introduce innovative concepts and propel our Customer Service Team to new heights? If so, you have found the perfect opportunity at Travel & Beyond. We are in search of an enthusiastic Lead Customer Service Team (m/f/d) to oversee our expanding Service Team. In this capacity, you...
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Lead Customer Service Team
vor 2 Wochen
Munich, Bayern, Deutschland Lanes & Planes VollzeitPosition: Lead Customer Service Team at Travel & Beyond Are you prepared to introduce innovative concepts and propel our Customer Service Team to new heights? If so, you have found the perfect opportunity at Travel & Beyond. We are in search of an enthusiastic Lead Customer Service Team (m/f/d) to oversee our expanding Service Team. In this capacity, you...
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Assistant Team Leader Customer Service
vor 1 Monat
Munich, Bayern, Deutschland Online-Company VollzeitPosition Title: Team Leader Customer SupportCompany Overview: An innovative online company recognized for its commitment to customer satisfaction and operational excellence. With a robust workforce and a vast customer base, the company thrives in a fast-paced digital landscape.Key Responsibilities:Assist existing Team Leaders while preparing for a leadership...
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Assistant Team Leader Customer Service
vor 1 Monat
Munich, Bayern, Deutschland Online-Company VollzeitPosition Title: Team Leader Customer SupportCompany Overview: An innovative organization based in Munich, employing over 1000 professionals and serving 15 million clients. Recognized for its vibrant workplace, agile methodologies, and ongoing product advancements.Key Responsibilities:Assist current Team Leaders while transitioning into a leadership...
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Munich, Bayern, Deutschland CHECK24 VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our Customer Service team at CHECK24, a leading online comparison platform for car insurance. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a...
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Munich, Bayern, Deutschland CHECK24 VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our Customer Service team at CHECK24, a leading online comparison platform for car insurance. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a...
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Assistant Team Leader for Customer Service
vor 1 Monat
Munich, Bayern, Deutschland Online-Company VollzeitPosition Title: Assistant Team Leader for Customer ServiceCompany Overview: A prominent organization in the online sector, recognized for its innovative approach and extensive customer base. The company fosters a vibrant work culture and emphasizes agility in its operations.Key Responsibilities:Assist the existing Team Leaders while progressing towards a...
Team Lead Customer Service
vor 3 Monaten
Maria Galland Paris wurde 1962 in Zusammenarbeit mit Dermatologen und Hautpflege-Experten gegründet und steht für hochwertige Premium-Hautpflege-Produkte. Wir sind dabei, eine Bewegung und ein Bewusstsein für respektvolle Hautpflege zu schaffen. Maria Galland Paris beschäftigt aktuell 160 Mitarbeiter in sieben europäischen Niederlassungen und hat Vertriebspartner in mehr als 40 Märkten. Wir möchten das Wachstum der Marke über ihr ursprüngliches B-2-B-Geschäftsmodell hinaus über neue Kanäle weiter voran treiben und freuen uns, wenn Sie uns dabei unterstützen.
Nehmen Sie teil an dieser spannenden Transformation, diese Marke mit ihrer außergewöhnlichen Geschichte zu erneuern, und kommen Sie in unser Team
Zur Verstärkung unseres erfolgreichen Vertriebsinnendienst-Teams suchen wir aktuell eine/n Teamleiter/in in Vollzeit am Standort München.
Aufgaben
- Mindestens 5 Jahre Berufserfahrung in der Kundenserviceleitung und idealerweise im Key Account Management
- Ausgeprägte Kundenorientierung
- Ausgezeichnete Kommunikations- und Präsentationsfähigkeiten
- Starke Teamfähigkeit
- Fließende Deutsch- und Englischkenntnisse
- Sicherer Umgang mit Microsoft Office und SAP (idealerweise R3 und/oder S4HANA)
- Gutes Verständnis der B2B-, B2B2C- und DTC-Modelle
- Leidenschaft für und idealerweise Know-how über Kosmetik- und Premiumprodukte und -märkte
Profil
- Entwicklung und Management eines exzellenten Kundenservices über verschiedene Vertriebskanäle
- Führen, Motivieren und Entwickeln des Teams
- Digitalisieren, Gestalten und Dokumentieren von Kundenserviceprozessen sowie Optimieren von B2B-, B2B2C- und DTC-Prozessen
- Implementierung von leistungsfähigen ERP-Workflows und einer effizienten Stammdatenverwaltung
- Erstellen, Optimieren und Schulen von ERP-Prozessen (SAP SD, CRM etc.)
- Ansprechpartner und Entscheider für Key Accounts, Eskalationen und Beschwerden
Wir bieten
- Spannende Aufgaben mit großem Handlungsspielraum
- Hochwertige Kosmetikprodukte
- Wertschätzendes und dynamisches Arbeitsumfeld
- Große Eigenverantwortung, kurze Entscheidungswege und transparente Organisationsstrukturen
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