Account Development Manager- German Speaking

vor 2 Wochen

Hamburg, Hamburg, Deutschland DNV SE Vollzeit
About us We are the independent expert in assurance and risk management.

As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Maritime We help enhance the safety, efficiency, and sustainability of our customers in the global shipping industry, covering all vessel types and mobile offshore units.

The AM will report to the Area Business Development Manager and be part of the business development team.

The AM owns and coordinates the customer relationship for assigned accounts, being responsible for driving business development for DNV Maritime's service portfolio for ship owners and managers located in the area.

You will be the primary liaison around commercial matters, delivering professional services to ensure customer satisfaction, supporting DNV's Maritime business objectives and delivering sustainable value and commercial return.

Responsibilities

  • Ensure regular interaction through various marketing and communication channels with assigned accounts to maintain long-term business relationships and meet customer expectations
  • Identify and follow up on leads, opportunities, and quotations
  • Keep an overview of current contracts and initiate adequate actions to ensure the continuity of business relationships
  • Identify promising assigned accounts to be further developed into Key Accounts
  • Review and analyze customer satisfaction
  • Coordinate technical support between our customers and our expert organization and follow up pro-actively
  • Consistently increase DNV's share of wallet with the customers and actively pitch them to the customer base
  • Positively contribute to DNV's online presence by active usage of relevant platforms such as LinkedIn About you Personal qualities
  • Self-driven and highly engaged, with the ability to motivate others
  • Excellent communication and influencing skills obtained in a sales/customer relationship management environment
  • High level of personal impact and energy with evidence of dealing with constraints in achieving delivery
  • Inspired by taking ownership and working in a global network
  • Demonstrated capacity for continuous learning on the job Competence needs
  • Educated to a technical standard, preferably with a degree in Marine Engineering or Naval Architecture, or with a commercial background and technical expertise in the shipping industry
  • Proven knowledge of the Maritime sector and its competitive environment
  • Experience in sales of technical services, sales administration, or customer service
  • Demonstrated commercial awareness and customer-centricity
  • IT savvy with expertise in all MS Office applications and CRM software
  • Fluent business German and English
  • Ability to travel domestically We offer The right candidate will enjoy working with a highly engaged team in an environment where trust, teamwork and innovation are core values.
  • Be part of an innovative environment where you can influence the future while maintaining our core strengths
  • Work with dedicated and competent colleagues
  • Have a flexible work schedule with high autonomy
  • Meet demanding customers at various levels of their organizations
  • Have the chance to try out new things and continuously grow within your field of expertise and beyond
  • National and international career development opportunities
  • Local conditions apply

Location:
Hamburg or Bremen area Interested? All documents should be in English.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age, or political opinion.

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