Support und Integration Specialist
Vor 7 Tagen
GLORY is a top global provider of cash management technologies. As a pioneer in developing hardware and software for cash processing and related services, GLORY offers comprehensive solutions to create an efficient payment infrastructure. The company supports businesses worldwide in optimizing check-in and check-out processes, enhancing security, cutting costs, and improving customer satisfaction. In addition to retail, clients from entertainment, hospitality, banking, and cash services sectors rely on GLORY. The German branch is located in Neu-Isenburg. With over 11,000 employees worldwide, GLORY has research, development, and production facilities across Europe, Asia, and North America, serving more than 100 countries.
Join our Team as a Support and Integration SpecialistAre you experienced in software support and system integration, with strong analytical skills? Ready to play a vital role in our Solutions department team? We have the perfect opportunity for you We are looking for a Support and Integration Specialist in System Integration at our Neu-Isenburg location. Mobile work options available.
Your responsibilities include:- Independently managing system support at customer sites, focusing on goal-oriented project management
- Conducting error analysis at hardware, firmware, and software levels using your analytical skills
- Providing technical expertise in customer meetings when needed
- Organizing internal and external product training and presentations, including in English
- Ensuring professional software release through quality testing and approvals
- Handling documentation, manual creation, and technical information
- IT background or relevant degree with a focus on system integration
- Minimum 3 years of experience in the field
- Strong technical understanding in mechanics, electronics, and IT
- Proficiency in MS and Linux operating systems, log data analysis, and database knowledge
- Detail-oriented with product management skills
- Excellent communication skills in German and English
- Willingness to travel occasionally for business
- Competitive pay reviewed annually
- Permanent employment with benefits like a company car
- Exciting international projects and room for personal growth
- Flexible working options and generous vacation days
- Employee perks including insurance, bonuses, and discounts
- Training opportunities for skill development
- Health promotion initiatives and modern work environment
- Structured onboarding and clear career pathways
- Value Creation - Adding value for customers
- Initiative - Actively pursuing goals
- Collaboration - Working together towards a common objective
- Integrity - Contributing responsibly to GLORY's mission
- Personal Development - Continuous growth and skill utilization
- Equal Opportunities - Promoting diversity and inclusion
- Placement Agencies - Follow the specified guidelines for agency engagements
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