Associate, Client Experience Team

Vor 7 Tagen


Frankfurt am Main, Hessen, Deutschland Trowbridge Vollzeit

Summary
We are looking for a detail-oriented Associate, Client Experience Team to join our dynamic team located in Frankfurt.

DUTIES & RESPONSIBILITIES:

  • Correspondence, in German (written and oral) with German Steuerberater (German tax preparers), Germanspeaking clients, Finanzamt (Tax Authority), Arbeitsamt (Labour Office / Employment Agency / Job Center), Bundesministerium für Arbeit und Soziales ( Ministry for Labour and Social Affairs), and any local authority.
  • Communication with payroll, landlord, or any local vendors.
  • Translating documents from German to English, and from English to German.
  • Performing scanning of documents, quality control of files using document scanning equipment.
  • Prepare and organize working paper files for tax return preparation including scanning and uploading source documents received in physical or electronic form from clients into the document management system.
  • Filing, correspondence, faxing, preparation and distribution of documents and other materials, and photocopying for professional staff as required.
  • Responsible for the shipments electronically & paper including checking mail, managing mailing of documents including going to the post office/courier drop location.
  • Other duties as assigned/necessary from time to time.

EDUCATION & REQUIREMENTS

  • Fluent in English and German.
  • Understanding German contracts or local announcement (for example about Covid etc).
  • Strong organizational skills and ability to prioritize and manage time effectively to meet deadlines in a fastpaced environment.
  • Capacity to work well in a team environment/team player.
  • Adaptability and proactive attitude.
  • Strong and clear communication skills.
  • Exceptional customer service.
  • Willingness to learn new software packages.
  • Background in office management or finance would be considered an asset.

WORKING CONDITIONS

  • Position requires in office attendance.
  • Occasional overtime work required throughout the year. Heavy overtime work required from February to April 30.

Job Types:
Full-time, Permanent

Pay: 14,42€ - 16,82€ per hour

Work Location:
In person

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