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Regional Operation Manager

vor 3 Monaten

Frankfurt am Main, Hessen, Deutschland Carrier Vollzeit

Country:

Germany

Location:

Carrier Klimatechnik GmbH, Sontraer Straße 27, 60386 Frankfurt am Main, Germany

Ihre Aufgaben:

Als Regional Operations Manager sind Sie verantwortlich für:

  • die volle G+V der Service Region (Verantwortung von Profit und Loss); Umsatz, Margen, Produktivität und Auslastung
  • die fachliche und disziplinarische Leitung der Servicetechniker, Auszubildenden, Planner & Coordinatoren der Region und deren Weiterentwicklung
  • die Definition, Organisation und Überwachung der benötigten Ressourcen (Personal und Material) zur zeitgerechten Abarbeitung der Aufträge/ Anfragen
  • den Auftragseingang, die Auftragsabwicklung, Durchführung der Jobs und deren Abrechnung
  • die Zufriedenheit unserer Kunden und stetigen Verbesserung der Kundenbindung
  • die Implementierung bzw. Optimierung unserer Prozesse
  • die Überwachung & Einhaltung der Qualitätsstandards
  • die Umsetzung und Einhaltung der EH&S- & Ethikvorgaben des Konzerns

Ihr Profil:

  • Erfolgreich abgeschlossene kaufmännische oder technische Ausbildung mit Meister oder ähnlicher Qualifikation
  • betriebswirtschaftliche Kenntnisse, idealerweise mit Abschluss
  • Operative Erfahrung im Service- oder Projektgeschäft
  • Ausgeprägte Dienstleistungsmentalität und Teamfähigkeit
  • Kommunikationsstärke und stetiger Austausch mit dem Team
  • Überzeugungsstark gepaart mit Durchsetzungsvermögen
  • Strukturiertes, flexibles und lösungsorientiertes Arbeiten
  • Organisationsgeschick
  • Gute MS-Office Kenntnisse, Englischkenntnisse von Vorteil

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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